Brittney Basurto
Spring Valley
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Motivated to learn, grow, and excel as a flight attendant.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Clerical Assistant
Sharp Rees-Stealy
03.2023 - Current
- Contributed to a positive work environment by promoting effective communication among team members.
- Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
- Maintained confidentiality of sensitive company information while handling sensitive documents and communications..
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- adapted to each environment as needed
- Improved patient experience by efficiently managing appointments and scheduling in a timely manner.
- Contributed to smooth daily operations with efficient multitasking and prioritization of tasks within a fast-paced work setting.
Specialty Sales
Target
09.2022 - 02.2023
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Helped customers complete purchases, locate items and join reward programs.
- Determined solutions for clients promptly and professionally.
- Folded and arranged merchandise in attractive displays to drive sales.
- Answered questions about store policies and addressed customer concerns.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Stocked merchandise, clearly labeling items and arranging according to size or color.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Admission Advisor
Cosan
02.2022 - 09.2022
- Enroll patients with chronic health conditions in a care management program
- Handle 60 calls per day to address patient inquiries and concerns
- Actively listen to patient's requests, confirming full understanding before addressing concerns
- Developed team communications and information for meetings
- Use critical thinking to break down problems, evaluate solutions and make decisions
- Developed and maintained courteous and effective working relationships
- Participated in team-building activities to enhance working relationships
- Identify issues, analyze information and provide solutions to problems
- Carry out day-to-day duties accurately and efficiently
Sales Associate
Cricket Wireless
11.2020 - 12.2021
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
- Solved customer challenges by offering relevant products and services
- Managed over 50 customer calls per day and helped customers in store
- Worked with electronic devices
- Provided positive first impressions to welcome existing, new and potential customers
- Maintained customer satisfaction with quick and professional handling of product returns
- Made sure customers were comfortable at all times
Education
High School Diploma -
Sweetwater High School
National City, CA 07.2016 - 06.2020
Skills
Effective communicator
Commitment
Great time management
Adaptability
Great with teamwork
Customer Service
Upbeat
Quick-witted
Flexibility
Timeline
Clerical Assistant
Sharp Rees-Stealy
03.2023 - Current
Specialty Sales
Target
09.2022 - 02.2023
Admission Advisor
Cosan
02.2022 - 09.2022
Sales Associate
Cricket Wireless
11.2020 - 12.2021
High School Diploma -
Sweetwater High School
07.2016 - 06.2020
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