Brittney Barclay
Lathrop
Summary
Dynamic Store Manager with extensive experience at Tractor Supply Company, excelling in customer service and inventory management. Proven track record in enhancing store performance through effective training and mentoring, while fostering strong customer relations. Skilled in cash management and problem-solving, driving operational efficiency and achieving sales growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Store Manager
Tractor Supply Company
09.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assistant Store Manager
Tractor Supply Company
10.2022 - 09.2023
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Assisted in recruiting, hiring and training of team members.
Assistant Store Manager
Marvals Food Store
09.2017 - 10.2022
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
Education
Bachelor of Science - Human Resources Management
Western Governors University
Salt Lake City, UT07-2028
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Training and mentoring
- Store operations
- Inventory management
- Cash management
- Shift scheduling
- POS systems
- Leadership development
- Payroll management
Accomplishments
- Managed a store that exceeded company expectations in profit plan during the 2024 year.
Certification
- Certified Forklift Operator, Tractor Supply Company - 2022-2025
Timeline
Store Manager
Tractor Supply Company
09.2023 - Current
Assistant Store Manager
Tractor Supply Company
10.2022 - 09.2023
Assistant Store Manager
Marvals Food Store
09.2017 - 10.2022
Bachelor of Science - Human Resources Management
Western Governors University
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