- Crafting and DIY Projects
- Music/Singing
- Mindfulness Practices
- LA Galaxy
- Blogging/Vlogging
- Fashion and Beauty
- Photography/Videography
- Road Trips
Brittney Arnold
Chino
Summary
Energetic and engaging individual with knack for building strong relationships and creating memorable experiences. Possesses solid understanding of marketing principles and excellent communication abilities. Capable of driving brand awareness and fostering customer loyalty through impactful interactions.
Overview
7
7
years of professional experience
Work History
Front Desk/Sales Associate
Club Pilates Franchise LLC
10.2024 - Current
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Utilized ClubReady software effectively to manage bookings, cancellations, and payment processing.
- Established rapport with repeat customers through personalized service that fostered loyalty towards the brand.
- Maintained an organized workspace, ensuring a welcoming environment for guests upon arrival.
- Supported marketing efforts by distributing promotional materials and informing guests about ongoing specials or events in person and via social media.
Assistant/General Manager
Planet Fitness
07.2021 - 10.2024
- Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.
- Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
- Conducted facility tours for potential members showcasing amenities offered while highlighting benefits of joining the gym community.
- Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
Cast Member
Disneyland Resort
02.2020 - 03.2020
- Engaged with guests, offering personalized recommendations to enhance their experience.
- Maintained visual merchandising and organized events to create an inviting atmosphere.
- Addressed guest inquiries and issues with a proactive, positive approach.
Associate
In-N-Out Burger
02.2018 - 02.2020
- Provided efficient, friendly service while ensuring order quality and accuracy.
- Exceeded cleanliness standards in dining and food prep areas.
- Resolved customer issues, contributing to high satisfaction and loyalty.
Education
Some College (No Degree) - Business Communication
Rio Hondo College
Whittier, CA12-2025
Skills
- Customer service
- Public speaking
- Teamwork and collaboration
- Problem resolution
- Content creation and editing
- Verbal and written communication
- Relationship building
- Project planning
Interests
Timeline
Front Desk/Sales Associate
Club Pilates Franchise LLC
10.2024 - Current
Assistant/General Manager
Planet Fitness
07.2021 - 10.2024
Cast Member
Disneyland Resort
02.2020 - 03.2020
Associate
In-N-Out Burger
02.2018 - 02.2020
Some College (No Degree) - Business Communication
Rio Hondo College
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