Brittnee Parsons Veit
Sugarloaf,CA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
15
15
years of professional experience
Work History
5the Key Manager
Albertsons
11.2021 - Current
- Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
- Counted registers and cleaned and secured shop at end of shift.
- Developed professional relationships to improve retention of key customers.
- Directed employees to create displays, upsell featured items and tidy store during assigned shifts.
- Handle After Hours relations for non-emergency and emergency situations.
- Delegate lunches and breaks.
- Cover shifts for call ins
- Manage over 90 Employees during work shift
- Increased customer satisfaction by implementing efficient inventory management strategies.
- Streamlined office operations for improved workflow and productivity, reducing wasted time and resources.
- Enhanced communication between departments, improving collaboration and project outcomes.
- Mentored junior staff members, helping them to advance their careers within company and develop strong professional skills.
- Telephone Customer service including gift cards, complaints, information, relaying messages, directing phone calls and standard information.
- Western Union/money order
- Check cashing and payment services
Liquor Supervisor
Albertsons
11.2021 - 06.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Handled backstock and ordering/inventory.
Fresh Cut Clerk
Albertsons
07.2017 - 11.2021
- Operated kitchen utensils and equipment with manual dexterity, speed and accuracy.
- Received inventory and verified receipt of ordered products.
- Wrote out and prepared deli tray and special orders.
- Took orders over phone for customer orders and pickups.
- Rotated first in first out products,
- Distressed items and ensure tag efficiency
- Weights and measure accuracy.
Starbucks Manager
Albertsons
07.2009 - 10.2016
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Customer service
Education
No Degree - Business Administration And Management
Cerritos College
Norwalk, CA10.2024
Skills
- Keyboarding skills
- Key relationship management
- Key decision making
- Managerial background
- Ten-key operator
Timeline
5the Key Manager
Albertsons
11.2021 - Current
Liquor Supervisor
Albertsons
11.2021 - 06.2022
Fresh Cut Clerk
Albertsons
07.2017 - 11.2021
Starbucks Manager
Albertsons
07.2009 - 10.2016
No Degree - Business Administration And Management
Cerritos College
Similar Profiles
Cayson MassarCayson Massar
Produce Clerk at AlbertsonsProduce Clerk at Albertsons
Dylan EatmonDylan Eatmon
Night Stocker at AlbertsonsNight Stocker at Albertsons
Lesley Garcia VelascoLesley Garcia Velasco
Retail Worker at AlbertsonsRetail Worker at Albertsons