Brittnay Odland
Calgar,AB
Overview
9
9
years of professional experience
Work History
House Cleaner
Self Employed
Calgary, AB
06.2022 - Current
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Dusted picture frames and wall hangings with cloth.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
Cashier/Manager
Shoppers Drug Mart
Calgary, AB
11.2016 - 04.2022
- Managed daily cash deposits, ensuring accuracy and timely submission.
- Quickly and accurately counted drawers at start and end of each shift.
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Built positive relationships with customers to increase repeat business.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Assisted customers in need to promote pleasant shopping experiences and encourage return business.
- Reduced cash discrepancies by consistently monitoring cash registers and conducting periodic audits.
Languages
English
Timeline
House Cleaner
Self Employed
06.2022 - Current
Cashier/Manager
Shoppers Drug Mart
11.2016 - 04.2022