Britteny Glazier
West Point
Summary
Engaged in continuous learning, results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Strong focus on team collaboration, adaptable to changing needs, and consistently reliable. Known for problem-solving abilities and keen eye for detail.
Overview
15
15
years of professional experience
Work History
Assistant Project Manager
BBE Design and Consulting Llc
02.2024 - 01.2026
- Coordinated project schedules and resource allocation to ensure timely deliverables.
- Facilitated communication between stakeholders, enhancing collaboration and project transparency.
- Developed and maintained project documentation, ensuring alignment with organizational standards.
- Implemented process improvements that streamlined workflow and increased team efficiency.
- Monitored project progress, identifying risks and proposing mitigation strategies proactively.
- Assisted in budget management, tracking expenses to maintain financial compliance within projects.
- Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
On-site Property Manager
Iron Oak Properties
01.2022 - 09.2025
- Oversaw daily operations of multiple properties, ensuring compliance with regulations and company policies.
- Developed and implemented maintenance schedules to enhance property upkeep and tenant satisfaction.
- Managed tenant relations, addressing concerns promptly to foster a positive living environment.
- Collaborated with vendors to negotiate contracts, optimizing service delivery and cost efficiency.
- Conducted regular property inspections to identify issues and coordinate timely repairs or improvements.
- Improved tenant satisfaction by promptly addressing maintenance issues and providing exceptional customer service.
- Coordinated move-in and move-out processes, minimizing vacancies and maximizing rental income.
Cook and Waitress
RimRock Lodge
01.2013 - 01.2014
- Prepared diverse menu items, ensuring quality and consistency in presentation and taste.
- Managed inventory levels, minimizing waste through efficient stock rotation and ordering processes.
- Collaborated with kitchen staff to streamline workflows, enhancing overall kitchen productivity.
- Trained new team members on food safety protocols and cooking techniques, fostering a knowledgeable work environment.
- Implemented sanitation practices that consistently exceeded health department standards, maintaining a clean and safe kitchen environment.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Cashier
Town Pump
01.2012 - 01.2013
- Processed customer transactions accurately using point-of-sale systems.
- Maintained clean and organized checkout area to enhance customer experience.
- Assisted customers with product inquiries, ensuring satisfaction and loyalty.
- Handled cash management, including balancing registers at shift end.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Hostess/Waitress
Gary’s Country Deli
01.2011 - 01.2012
- Managed guest seating arrangements to optimize flow and minimize wait times.
- Coordinated with kitchen staff to ensure timely food delivery and service accuracy.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Prepared deli sandwiches according to customer specifications. Maintained cold case with fresh ingredients to ensure product availability.
- Developed rapport with regular customers, fostering a welcoming atmosphere that encouraged repeat visits.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Education
Associates in Business Administration -
I.T.T Tech
OnlineCertified Pastry Chef -
Le Cordon Bleu
San Francisco, CA01.2010
Skills
- Exhibited proficiency in addressing customer needs while maintaining exceptional satisfaction levels
- Streamlined organizational processes to enhance efficiency and productivity
- Facilitated productive collaboration with diverse teams and excelled in independent tasks
- Project management
- Documentation management
- Team collaboration
- Customer service excellence
- Organizational skills
- Problem-solving
- Detail-oriented
- Phone and email etiquette
- Task prioritization
Timeline
Assistant Project Manager
BBE Design and Consulting Llc
02.2024 - 01.2026
On-site Property Manager
Iron Oak Properties
01.2022 - 09.2025
Cook and Waitress
RimRock Lodge
01.2013 - 01.2014
Cashier
Town Pump
01.2012 - 01.2013
Hostess/Waitress
Gary’s Country Deli
01.2011 - 01.2012
Associates in Business Administration -
I.T.T Tech
Certified Pastry Chef -
Le Cordon Bleu