Summary
Overview
Work History
Education
Skills
Timeline
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Britteny Billette-Janvier

Fort McMurray,Alberta

Summary

Dynamic professional with extensive experience in laundry operations at 218 Laundromat Facility, excelling in customer satisfaction and workplace cleanliness. Proven ability to enhance productivity through meticulous attention to detail and effective cash management. Recognized for fostering positive team morale and implementing efficient processes that improved service delivery.

Developed strong organizational and administrative skills in fast-paced office environment, maintaining accurate records and ensuring smooth operations. Transitioning into new field with focus on leveraging communication and multitasking abilities. Driven to contribute to team efficiency and overall success in dynamic setting.

Personable and organized individual with strong multitasking abilities and excellent communication skills. Familiar with office software and data entry. Committed to supporting team efficiency and ensuring smooth operations.

Overview

2019
2019
years of professional experience

Work History

Clerk

Buffalo River Mini Mart & Gas Station
  • Demonstrated flexibility and adaptability in learning new techniques, equipment operation, and industry trends to stay current with best practices in laundry services.
  • Enhanced customer satisfaction by providing timely and high-quality laundry services for clients.
  • Increased productivity with consistent attention to detail while inspecting garments for stains, tears, or needed repairs.
  • Assisted customers with inquiries or concerns, ensuring positive experiences and repeat business.

Laundry Operator

218 Laundromat Facility
09.2017 - 05.2018
  • Demonstrated flexibility and adaptability in learning new techniques, equipment operation, and industry trends to stay current with best practices in laundry services.
  • Assisted customers with inquiries or concerns, ensuring positive experiences and repeat business.
  • Increased productivity with consistent attention to detail while inspecting garments for stains, tears, or needed repairs.
  • Improved laundry efficiency by implementing a systematic approach to sorting, washing, and folding garments.
  • Sustained equipment functionality through routine cleaning, maintenance checks, and prompt reporting of issues to management.
  • Maintained a clean and safe working environment by adhering to health and safety standards in the laundry facility.
  • Maintained an organized workspace for efficient processing of incoming and outgoing laundry items.
  • Maximized space utilization within the facility through effective organization of clean linens awaiting distribution or pickup.
  • Contributed to team success through diligent work ethic and excellent communication with colleagues.
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.

Clerk

218 Trading Post
07.2016 - 05.2017
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Enhanced communication with external vendors, ensuring timely delivery of office supplies.
  • Enhanced team morale, organizing staff events and fostering positive work environment.
  • Increased accuracy in financial reporting by meticulously reviewing and reconciling accounts.
  • Managed inventory supplies to prevent shortages, ordering necessary items before depletion.

Education

No Degree -

Portage College
06-2013

Skills

  • Telephone etiquette
  • Customer satisfaction
  • Cash handling
  • Cash management
  • Laundry room operations
  • Laundry folding and storage
  • Workplace cleanliness

Timeline

Laundry Operator

218 Laundromat Facility
09.2017 - 05.2018

Clerk

218 Trading Post
07.2016 - 05.2017

Clerk

Buffalo River Mini Mart & Gas Station

No Degree -

Portage College

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Britteny Billette-Janvier