Brittany Wright
Smith River
Summary
Consistently recognized for sales performance and excellence in customer service. Reliable and upbeat, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Associate
Walmart
11.2022 - Current
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
Sales Representative
Spectrum
01.2020 - 08.2022
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Negotiated contracts with clients and developed relationships with key personnel.
- Attended trade shows to represent company products, generate leads, and network with potential clients.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Expanded customer base through cold calling, networking, and relationship building.
- Forged strong partnerships with industry influencers to elevate brand reputation within the market.
Certified Nursing Assistant
Lantern
01.2015 - 11.2018
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Documented patient information and care activities in electronic health record.
- Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Education
High School Diploma -
Castle Rock Charter School
Crescent City, CA06.2016
Skills
- Sales Pipeline Management
- Decision-Making
- Exceeding Customer Expectations
- Register Opening and Closing
- Sales Strategies
- Building rapport
- Goal-Oriented
- Retail Merchandising
- Exceptional customer service
- Time Management
- Customer Service
Certification
- CNA - Certified Nurse Assistant
Timeline
Sales Associate
Walmart
11.2022 - Current
Sales Representative
Spectrum
01.2020 - 08.2022
Certified Nursing Assistant
Lantern
01.2015 - 11.2018
High School Diploma -
Castle Rock Charter School
Similar Profiles
Lori VayoLori Vayo
Customer Service Representative at WalmartCustomer Service Representative at Walmart
SHAKERRA JACKSONSHAKERRA JACKSON
Lift Operator at WalmartLift Operator at Walmart
SHEHNAZPREET KAURSHEHNAZPREET KAUR
Customer Service Representative at WalmartCustomer Service Representative at Walmart