Brittany Tremka
Calgary,AB
Summary
At McManes Automotive Group, handling finance operations from start to finish, enhancing customer trust through ethical practices and boosting dealership revenue with strategic financing packages. Through leadership and negotiation skills, led to streamlined processes and a top customer service rating. Adept at multitasking and fostering strong relationships, I significantly improved financial efficiency and team performance.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
12
12
years of professional experience
Work History
Finance Manager
McManes Automotive Group
02.2016 - 07.2024
- Implemented ongoing training programs for sales staff on current financing products, incentives, and promotions.
- Streamlined loan approval processes for enhanced customer experience and faster turnaround times.
- Increased repeat business by establishing trust and rapport with customers through transparent and ethical finance practices.
- Maximized profitability by negotiating and structuring optimal automotive financing deals.
- Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
- Increased financial efficiency by streamlining and automating financial reporting processes.
- Negotiated with lenders to obtain approvals for challenging credit profiles, expanding customer base.
- Boosted dealership revenue by negotiating favorable financing packages for customers.
- Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and maintaining open communication throughout the financing process.
- Reduced errors in contract documentation by implementing rigorous review process before final submission.
- Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
- Achieved top customer service ratings by providing clear, understandable explanations of finance terms and conditions.
- Processed loan applications and monitored progress from start to finish.
- Optimized dealership revenue by identifying opportunities for additional product offerings such as extended warranties and insurance packages.
- Negotiated loan terms and conditions with customers to secure best deal.
- Enhanced dealership sales by providing comprehensive financial solutions to clients seeking vehicle purchase or lease agreements.
- Tailored finance packages to meet individual customer needs, fostering positive buying experience.
- Developed and maintained relationships with customers, lenders and other third parties.
- Proactively identified solutions for customers experiencing credit issues.
Fleet Coordinator
McManes Automotive Group
12.2012 - 01.2016
- Collaborated with management to develop budgets, forecasts, and plans for future fleet expansion or upgrades.
- Managed fleet inventory and streamlined vehicle allocation processes for optimal usage.
- Assisted in selecting suitable vehicles for acquisition based on organizational needs and industry trends, balancing both functionality requirements and budget constraints effectively.
- Coordinated the decommissioning of retired vehicles, ensuring proper disposal procedures were followed and maximizing resale value where applicable.
- Documented equipment transfers and sales details for accurate record keeping.
- Coordinated safety meetings to educate team members on best practices to mitigate hazard opportunities.
Education
High School Diploma -
CRESCENT HEIGHTS HIGH SCHOOL
CALGARY, AB05.2005
Skills
- Strong negotiation and selling of F&I products
- Works well under stress and pressure
- Positive attitude
- Reliable
- Team player and also works well alone
- Customer service-focused
- Time management
- Multitasking
- Leadership skills
- Excellent communication
- Organizational skills
- Attention to detail
- Professionalism
Languages
English
Full Professional
Timeline
Finance Manager
McManes Automotive Group
02.2016 - 07.2024
Fleet Coordinator
McManes Automotive Group
12.2012 - 01.2016
High School Diploma -
CRESCENT HEIGHTS HIGH SCHOOL
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