Brittany Thomas
Atwater
Summary
Dependable associate with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player, trained in operating cash registers and serving customers. Go above and beyond to serve guests and promote loyalty. With very strong people skills, loves putting a smile on others' faces and making sure they are satisfied.
Overview
7
7
years of professional experience
Work History
Retail Sales Associate
Journeys Shoe Store
Atwater
05.2023 - 01.2024
- Assisted customers in selecting footwear and accessories for optimal comfort.
- Provided product knowledge to customers about brands, styles, and trends in footwear.
- Trained new employees on store policies and customer engagement techniques, ensuring consistency in service quality.
- Greeted customers and assisted in locating requested items, enhancing customer satisfaction and loyalty.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Designed price tags and signs for newly arrived merchandise, enhancing product visibility.
- Promoted special offers and discounts, driving additional sales and enhancing customer engagement.
- Placed special orders or called other stores to find desired items.
Crew Member
McDonald's
San Antonio
01.2017 - 08.2022
- Managed cashier duties by efficiently taking orders, collecting payments, and providing accurate change.
- Restocked kitchen supplies, ensuring availability of food products and utensils for smooth operations.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Followed all safety guidelines while operating equipment such as fryers and ovens.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Delivered exceptional customer service, fostering a welcoming environment for guests.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Lifeguard
Six Flags Fiesta Texas
San Antonio
06.2018 - 08.2018
- Monitored swimmers, ensuring compliance with safety standards and preventing potential accidents.
- Enforced safety regulations and communicated rules to patrons, fostering a safe swimming environment.
- Identified swimmers in distress and responded promptly, preventing potential emergencies.
- Performed emergency rescues when necessary.
- Provided first aid and CPR to injured patrons.
- Instructed patrons on proper use of slides, ladders and floats.
- Performed regular cleaning and maintenance of pool equipment.
Education
High School Diploma -
Theodore Roosevelt High School
San Antonio, TXSkills
- Retail sales
- Customer service
- Point of sale systems
- Money handling
- Inventory management
- Supply restocking
- Visual merchandising
- Product promotion
- Teamwork and collaboration
- Problem-solving
- Store opening and closing
- Flexible schedule
- Verbal and written communication
- Relationship building
Timeline
Retail Sales Associate
Journeys Shoe Store
05.2023 - 01.2024
Lifeguard
Six Flags Fiesta Texas
06.2018 - 08.2018
Crew Member
McDonald's
01.2017 - 08.2022
High School Diploma -
Theodore Roosevelt High School