BRITTANY SIMONS
Elliot Lake,ON
Summary
Multitasking Veterinarian Assistant with a great work ethic and excellent job attendance. Animal lover with clinical experience successfully assisting veterinarians in appointments and taking medical histories. Committed to learning new tasks and considered highly motivated employee.
Overview
16
16
years of professional experience
Work History
Veterinary Assistant
Gray Street Veterinary Services
06.2023 - 09.2023
- Administered medications to animals in treatment and documented changes in condition.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
- Answered owner animal health questions and advised on best care practices.
- Assisted senior staff with blood analyses and physical assessments.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Administer medications, vaccines and treatments as instructed by veterinarian.
Veterinary Assistant
Briarwood Animal Clinic
05.2022 - 05.2023
- Administered injections, oral medications and topically applied medications prescribed by veterinarian.
- Provided customer support to clients, answering questions and addressing concerns.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Restrained animals for examination and treatment.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Covid Vaccine Clinic, Team Lead
St. Joseph's Healthcare Hamilton- West 5th Campus
03.2021 - 03.2022
- Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
- Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
- Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
- Communicated changes in COVID-19 protocols to staff and visitors to provide real time information and enhance preparation.
Department Sales Manager
Pro Hockey Life Hamilton
02.2008 - 03.2021
- Elevated team productivity and performance using improved training and motivational strategies
- Monitored employee work to assess performance and identify knowledge gaps
- Optimized revenue with profitable pricing structures and strategic discount plans
- Maintained consistently high customer satisfaction ratings through proactive service management strategies
- Complied with corporate regulations, policies, and procedures to maximize safety, security, and overall trust in organization and employees
- Organized files and records and handled other support tasks, freeing up managers to take on more pressing responsibilities
- Responded promptly to customer, vendor, and staff questions and quickly resolved issues, cultivating strong, long-term relationships
- Delivered exceptional customer service to bolster strong relationships and build positive experiences.
Education
Veterinary Assistant -
Seneca College
King City, Ontario05.2022
Skills
- Restraint Techniques
- High-Pressure Environments
- Medication Administration
- Medication Dispensing
- Medical Triage
- Vaccination Administration
- Front Desk Operations
- Telephone Etiquette
Timeline
Veterinary Assistant
Gray Street Veterinary Services
06.2023 - 09.2023
Veterinary Assistant
Briarwood Animal Clinic
05.2022 - 05.2023
Covid Vaccine Clinic, Team Lead
St. Joseph's Healthcare Hamilton- West 5th Campus
03.2021 - 03.2022
Department Sales Manager
Pro Hockey Life Hamilton
02.2008 - 03.2021
Veterinary Assistant -
Seneca College
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