Brittany Shoemaker
Huntington Beach
Summary
Responsible, goal-oriented professional that thrives in stressful, fast paced environments. Team player that has excellent customer service and people skills. Experienced credit background with in-depth knowledge of Yamaha's systems, protocol and established dealer relationships.
Overview
7
7
years of professional experience
Work History
Underwriter
Yamaha Motor Finance
12.2022 - Current
- Develop relationships with dealers, FPSM and coworkers: daily interactions to create strong connections to ensure loan requests meet program and product specification and counteroffer to promptly and effectively capture deals.
- Process Installment and Credit applications, review structure and decision application based on Yamaha's policy's and procedures; while emphasizing a rapid response time, quantity of applications processed, and quality of applications approved.
- Establish relationships with dealers in an effort to build trust and educate them on the variety of YMFUS programs and products, while providing them the knowledge to maximize their captures in an fast and effective outcome.
Credit Analyst
Yamaha Motor Finance
04.2019 - 11.2022
- Responsible for making outbound calls to dealers to ensure accurate funding documentation has been received and the information complete properly with Yamaha policies.
- Perform duties that compared applications with credit bureau by reviewing credit history, ratios and standards to see if potential customer/s will qualify for loan.
- Decision applications that require extra review for tier exceptions, as well as, providing dealers instructions on our manual process and how to properly proceed.
ER/ICU Unit Secretary
Huntington Beach Hospital
11.2018 - 03.2019
- Review payroll, scheduling and Vacation request, as well as, managing audits within multiple departments to ensure the Hospital regulations are upheld.
- Produce educational documents that increased employees proper use of time clock codes, reminders to turn-in timecards, documents, and request in a timely fashion to increase productivity.
- Actively adapt to complex situations including answering high volume call levels, directing ambulances, assisting nurses and guiding patients to designated areas.
- Converse with nurses to collect Annual Evaluation packets, Health Streams, Manager Edits, and keeping up to date policies and Health Care certifications.
Education
Bachelor of Arts - Child Development and Family Studies
California State University of Long Beach
Long Beach, CA06.2015
Associate of Arts - Human Development
Saddleback Community College
Mission Viejo, CA06.2013
Skills
- Relationship building
- Terms negotiation
- Creditworthiness assessment
- Managing risk
- Teamwork and collaboration
- Organizational skills
Timeline
Underwriter
Yamaha Motor Finance
12.2022 - Current
Credit Analyst
Yamaha Motor Finance
04.2019 - 11.2022
ER/ICU Unit Secretary
Huntington Beach Hospital
11.2018 - 03.2019
Associate of Arts - Human Development
Saddleback Community College
Bachelor of Arts - Child Development and Family Studies
California State University of Long Beach