Brittany Rodden
Hamilton,Canada
Summary
Offering solid foundation in pharmaceutical studies and passion for learning within healthcare setting. Produces keen ability to understand medication protocols and handle sensitive information accurately. Ready to use and develop attention to detail and organizational skills in Pharmacy Technician role.
Overview
4
4
years of professional experience
Work History
Co-Op Pharmacy Technician Student
St. Joseph's Hospital and Medical Center
10.2024 - 11.2024
- Effectively communicated with healthcare professionals regarding medication inquiries or clarifications, promoting accurate and timely patient care.
- Promoted adherence to quality assurance measures through diligent attention to detail when dispensing medications or performing other tasks within the pharmacy setting.
- Improved workflow efficiency by assisting in the preparation of medication labels, counting tablets, and preparing intravenous solutions under pharmacist supervision.
- Stocked, labeled, and inventoried medication to keep accurate records.
Co-Op Pharmacy Technician Student
Hamilton General Hospital
09.2024 - 10.2024
- Contributed to a collaborative work environment by effectively communicating with fellow Pharmacy Technician Students and pharmacists during daily operations.
- Demonstrated compliance with all OCP, Napra, and hospital regulations governing pharmacy operations, upholding ethical standards within the profession.
- Managed drug inventory effectively by rotating stock, checking expiration dates, and promptly ordering necessary supplies.
- Promoted adherence to quality assurance measures through diligent attention to detail when dispensing medications or performing other tasks within the pharmacy setting.
- Ensured accurate billing practices by verifying insurance information before submitting claims, reducing the risk of prescription errors or financial discrepancies.
Customer Service Representative
Memory Express
05.2021 - 08.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Collaborated with team members in creating innovative solutions to improve overall commuter experience.
- Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Recommended new and replacement hardware and software purchases.
- Conducted thorough testing of newly-installed hardware components to ensure compatibility with existing systems.
- Set up and maintained user accounts and client access.
- Trained new team members on best practices in managing computer systems effectively, fostering a culture of continuous learning among staff members.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Developed and maintained strong relationships with local transportation providers for improved coordination.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
Education
Pharmacy Technician
Mc Master
Hamilton, ON02-2025
High School Diploma -
Delta Secondary School
01.2011
Skills
- Aims Certified
- Sigvaris Compression Sock Certified
- First Aid/CPR Certified
- Excellent Customer Relation skills
- File Clerk training
- Excel in stressful situations
Timeline
Co-Op Pharmacy Technician Student
St. Joseph's Hospital and Medical Center
10.2024 - 11.2024
Co-Op Pharmacy Technician Student
Hamilton General Hospital
09.2024 - 10.2024
Customer Service Representative
Memory Express
05.2021 - 08.2023
High School Diploma -
Delta Secondary School
Pharmacy Technician
Mc Master
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