Brittany Peyton
San Diego,CA
Overview
17
17
years of professional experience
Work History
Bridal Manager
Margerts Cleaners
01.2018 - Current
- Overseeing bridal appointments, ensuring personalized service and exceptional customer experiences.
- My team has won bridal awards since employment.
- Managing inventory of bridal gowns.
- Trained and mentored team members.
- Keeping a detailed schedule of upcoming appointments and inventory.
- Auditing all incoming and outgoing gowns for 5 locations.
- Resolving customer complaints.
- Product knowledge.
- Generating quotes.
Assistant Manager
Tide Dry Cleaners
02.2016 - 12.2018
- Managed a team of 10 employees.
- Holding safety and standards meetings.
- Managing efficiency and productivity.
- Handling customer complaints.
- Scheduling.
- Customer service
- Answering phone calls
Department Lead
Kohls Department Store
10.2014 - 02.2016
- Managed shoe department.
- Auditing.
- Inventory.
- Handling cash.
- Delegating work efficiently.
- Customer service
- Trained oncoming staff.
- Resolving customer complaints efficiently.
Assistant Manager
Famous Footwear
01.2009 - 10.2014
- Assisted with daily store operations, making sure customer service and team performance was exceptional.
- Providing assistance in sales.
- Customer service.
- Making sure work area was clean and organized.
- Stocking shelves.
- Product knowledge.
Education
No Degree - Education
Nevada State College
Henderson, NVHigh School Diploma -
Foothill High School
Henderson, NV06-2012
Skills
- Auditing
- Appointment scheduling
- Managing
- Client consultation
- Customer experience management
- Positive attitude
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
Timeline
Bridal Manager
Margerts Cleaners
01.2018 - Current
Assistant Manager
Tide Dry Cleaners
02.2016 - 12.2018
Department Lead
Kohls Department Store
10.2014 - 02.2016
Assistant Manager
Famous Footwear
01.2009 - 10.2014
No Degree - Education
Nevada State College
High School Diploma -
Foothill High School