Brittany-Nicole Devera
San Jose,CA
Summary
Newly certified CCMA looking to work in a clinical setting who is quick to embrace challenges and changes in priority, providing significant results and high levels of accuracy. Also able to work well as part of a team, contributing ideas, and cooperating with others to achieve common goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sutter Health Executive Health Program
Palo Alto Medical Foundation
06.2023 - 07.2023
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collected histories, vitals, and current complaints via patient interviews.
- Participated in rounds and team meetings to observe medical decision-making and learn.
- Developed and maintained courteous and effective working relationships.
Front Desk / Back Office Support
Thrive Milpitas
09.2021 - Current
- Maintain clean & safe environment
- Managed time efficiently in order to complete all tasks within deadlines
- Proven ability to learn quickly and adapt to new situations
- Checked patient insurance, demographic, and health history to keep information current
- Helped patients complete necessary medical forms and documentation
- Coordinated patient scheduling, check-in, check-out and payments for billing
Administrative Assistant
South Bay Dental Center
10.2018 - 02.2021
- Managed filing system, entered data and completed other clerical tasks
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Executed record filing system to improve document organization and management
- Managed office logistics by scheduling appointments, maintaining files and collecting payments
- Scheduled, rescheduled, and cancelled appointments for dental patients
Education
High School Diploma -
Waianae High School
Waianae, HIMedical Assisting Certificate -
Carrington College
San Jose, CA10.2023
Skills
- Clinical Skills
- Administrative Skills
- BLS and CPR Certified
- Vital Signs
- Injections
- Clinical/laboratory safety awareness
- Patient safety
- Medical terminology
- Anatomy and Physiology
- Chart prep and filling
- Records management
- Telephone etiquette
- Electronic patient registration/scheduling
- Customer Service
Certification
- CCMA - Certified Clinical Medical Assistant
- First Aid/CPR Certified
Timeline
Sutter Health Executive Health Program
Palo Alto Medical Foundation
06.2023 - 07.2023
Front Desk / Back Office Support
Thrive Milpitas
09.2021 - Current
Administrative Assistant
South Bay Dental Center
10.2018 - 02.2021
High School Diploma -
Waianae High School
Medical Assisting Certificate -
Carrington College
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