Brittany Morris
Fresno
Summary
Medical Assistant is seeking a position with a well-established organization with a stable environment that will lead to a lasting career in the medical field.
Overview
12
12
years of professional experience
Work History
Medical Records and Health Information Technician
CCARE
Fresno
06.2024 - Current
- Maintained and organized patient health records for accurate information retrieval.
- Processed medical documentation using electronic health record systems efficiently.
- Managed data entry tasks to ensure accurate patient information updates.
- Assisted healthcare professionals with record requests and information inquiries to ensure timely access to patient information.
- Reviewed medical records for completeness and compliance with regulations.
- Coordinated with billing departments to resolve discrepancies in patient accounts, facilitating accurate billing and reimbursement.
- Trained new staff on record management protocols and software usage.
- Provided technical support for computer applications related to clinical documentation systems.
- Verified coding accuracy on discharge summaries and other reports prior to filing them in the patient's chart.
- Participated in meetings with departmental staff members to discuss issues related to healthcare documentation.
- Performed audits of medical records to identify discrepancies or errors in documentation or coding practices, enhancing compliance and quality assurance.
Medical Records Clerk/HIM
Freno Surgical Hospital
Fresno
08.2021 - 07.2024
- Ensured organization, accuracy, and completeness of medical records to support patient care and compliance
- Monitored review of medical records for deficiencies and completeness, enhancing record integrity and compliance
- Release of documents/subpoena in accordance with HIPPA and facility standards
- Communicated directly with physicians regarding deficiencies and suspensions to facilitate timely resolution
- Improved clarity of physician dictations in softscript/EMR for effective communication.
- Understanding of the hospitals policies and procedures to properly keep accurate records
- Retrieval of patient medical records from each floor post discharge
- Confirmed completion of all necessary lab tests prior to surgery
- Scrub charts to confirm accuracy
Case Cart Clerk
Fresno Surgical Hospital
08.2019 - 08.2021
- Set up OR equipment for orthopedic surgeries
- Facilitated communication with surgeons, surgical technicians, and nurses to align on OR needs
- Ensured accurate tracking of surgical equipment availability
- Used EMR system to review surgical needs and equipment
- Organized and maintained surgical supplies to ensure efficient access during procedures
- Monitored patient flow to ensure timely service during procedures.
- Coordinated with medical staff to prioritize patient needs effectively.
Rehab Aide/Medical records clerk
California Rehabilitation Institute
02.2017 - 07.2019
- Facilitated daily activities and exercises for patients during rehabilitation sessions to promote recovery.
- Collaborated with physical therapists to effectively implement and monitor treatment plans for patients.
- Assist PT, OT and SLP with patient care
- Motivated patients to actively participate in rehabilitation programs through positive engagement.
- Documented patient progress and communicated changes to therapists and staff.
- Recorded FIM scores to track patient progress
- Research patient records for accuracy of collection of FIM scores
- Assess all disciplines (PT/OT/SLP) PN and score for accuracy of patients
- Maintained cleanliness and organization of therapy equipment and treatment areas.
- Prepared therapy materials and tools for various rehabilitation exercises.
- Coordinated patient transportation to and from therapy appointments efficiently.
- Assisted with gait training and supported patient safety in cases of total loss of balance.
- Encouraged clients to participate in recreational activities to improve their social skills.
- Monitored patient progress through observation and documentation.
- Assisted patients with prosthetic or orthotic devices.
- Administered hot and cold pack therapy to support patient recovery.
- Supported ADLs and room transfers for in-patient procedures.
- Assist therapist with casting patients
Surgical MA
Ideal Face and Body
06.2018 - 05.2019
- Assist surgeon with OR task during surgery
- Prepared OR by organizing instruments and supplies for efficient surgical workflow
- Monitored vital signs to maintain patient stability during treatment
- Inserted intravenous lines for patient treatment
- Administered medications
- Prepared anesthesia bags
- Prepped tools and administered into autoclave
Patient Representative
Community Medical Regional Center
Fresno
01.2015 - 12.2016
- Verified insurance eligibility
- Enrolled patients into the correct form of insurance coverage needed
- Coordinated with providers on insurance claims and eligibility to resolve patient inquiries and expedite care.
- Processed co-payments to facilitate patient transactions and ensure accurate billing.
- Performed bedside patient intake to collect vital health history and establish rapport.
- Refer patients to appropriate health care services or resources for insurance coverage
- Communicated with the county for Medi-Cal resources
- Utilized Epic software to track patient information, enhancing data accuracy and supporting administrative efficiency.
- Fresno, California
Front Office (Temporary)
Inland Valley Chiropractic Rehabilitation Center
Upland
10.2014 - 12.2014
- Checked in patients, ensuring accurate data entry and efficient patient flow
- Collected and processed co-payments, facilitating smooth financial transactions
- Coordinated patient appointments with healthcare providers
- Confirmed insurance coverage to ensure patient access to care
- Facilitated referral communications between patients and specialists
- Organized Med-Legal evaluation appointments for clients
- Communicated with attorneys, adjusters, and workers' comp board to ensure timely case progression
- Send out reports to all parties
Caretaker
Los Angeles
10.2014 - 12.2014
- Medication Reminders
- Vitals
- Perform insulin injections
- Escort to appointments
- Los Angeles, California
Medical Assistant (Externship)
Kids First Pediatrics
Upland
05.2014 - 06.2014
- Checked in patients, ensuring accurate data entry for smooth clinic operations
- Greeted and roomed patients
- Took patients vitals and entered results into EMR
- Administered injections
- Throat cultures, ear lavage and urinalysis
- Assisted physician with circumcisions
- Set up trays and examination rooms for procedures
- Sterilized instruments and examination room
- Scanned in all patients documents into EMR
- Verified insurance eligibility
- Processed and collected co-payments, facilitating efficient billing and payment collection
Education
Allied Health - Pre Nursing
Fresno City College
Fresno, California05-2024
Medical Assistant Program -
American Career College
Ontario, California06-2014
Skills
- Health information management
- EMR
- EPIC
- Data entry accuracy
- Surgical tray management
- Insurance Verification
- Specimen collection
- Patient positioning
- Vital Signs
- Venipuncture techniques
- Urinalysis
- Glucose testing
- Visual Acuity Testing
- Exam room setup
- Conduct Physical Exams
- Physical examination
- Tray setup
- Health management
- Tray Set Up (PAP)
- Therapy equipment management
- Patient care coordination
- Treatment implementation
- Customer engagement
- Telephone Etiquette
- Care coordination
- Treatment execution
- Progress tracking
References
- Kudzi Muchaka, VP Women and Children Svc, California Cancer Center, (559) 349-3413
- Sipho Munyaradzi, Director Reporting Analytics, Sutter Health, (559) 459-1552
- Barry Christenson, Supervisor IS Business Systems, CMC, (559) 250-7974
Timeline
Medical Records and Health Information Technician
CCARE
06.2024 - Current
Medical Records Clerk/HIM
Freno Surgical Hospital
08.2021 - 07.2024
Case Cart Clerk
Fresno Surgical Hospital
08.2019 - 08.2021
Surgical MA
Ideal Face and Body
06.2018 - 05.2019
Rehab Aide/Medical records clerk
California Rehabilitation Institute
02.2017 - 07.2019
Patient Representative
Community Medical Regional Center
01.2015 - 12.2016
Front Office (Temporary)
Inland Valley Chiropractic Rehabilitation Center
10.2014 - 12.2014
Caretaker
10.2014 - 12.2014
Medical Assistant (Externship)
Kids First Pediatrics
05.2014 - 06.2014
Allied Health - Pre Nursing
Fresno City College
Medical Assistant Program -
American Career College