Brittany Moore
Emeryville
Summary
A dynamic guest services professional with a decade of customer service. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals. Adapt at multitasking., conflict resolution while maintaining operational cleanliness.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Security Officer
Hello Stranger
Oakland
09.2022 - Current
- Ensures a safe and welcoming environment for patrons and staff
- Manages entry area set up with stanchions and safety measures for crowd control
- Conducts efficient, pat downs for male and females
- Maintains cleanliness of all gender bathrooms
- Upholds the bar area to hygiene standards
- Trained new security personnel on procedures and safety measures effectively.
Geek Squad Agent
Best Buy
San Francisco
02.2019 - 07.2023
- Provided in person technical support to customers in-home.
- Installed and repaired a variety of consumer electronics and appliances.
- Assisted customers with device set up, ensuring clear communication and satisfaction.
- Made same-day deliveries and POS in home to customers through Best Buy app.
Paint Associate
Ace Hardware
Berkeley
07.2009 - 02.2019
- Assisted customers in selecting paint products for various projects.
- Mixed and matched paint colors using computerized color matching systems.
- Maintained organized displays of paint supplies and accessories on the sales floor.
- Handled customer inquiries and resolved issues regarding paint orders and returns.
- Prepared paint orders for customers, ensuring accuracy and timely fulfillment.
- Mixed paint colors and tints according to customer specifications.
Education
Emeryville High School
Emeryville, CACertification
- BSIS Regristration No. G707990
References
References available upon request.
Timeline
Security Officer
Hello Stranger
09.2022 - Current
Geek Squad Agent
Best Buy
02.2019 - 07.2023
Paint Associate
Ace Hardware
07.2009 - 02.2019
Emeryville High School