Brittany Meza
Hanford
Summary
Dedicated professional with strong customer service skills. Proven ability to resolve issues effectively and enhance customer satisfaction through attentive support.
Overview
10
10
years of professional experience
Work History
Ihss
care taker
Hanford
12.2024 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Shift Leader
popeyes
Hanford
09.2015 - 07.2025
- Supervised team during peak hours to ensure efficient service and customer satisfaction.
- Trained new employees on food safety and operational procedures for Popeyes standards.
- Managed inventory levels, ensuring adequate stock of ingredients and supplies at all times.
- Resolved customer complaints promptly, maintaining a positive dining experience for patrons.
- Monitored food preparation processes to uphold quality and compliance with health regulations.
- Conducted regular team meetings to communicate goals, updates, and performance expectations.
- Assisted in training new employees on shift operations.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Resolved customer complaints promptly and professionally.
Education
High School Diploma -
West Park Charter
Fresno01-2014
Skills
- Team management
- Customer service
- Staff training
- Food safety
- Inventory management
- Conflict resolution
Timeline
Ihss
care taker
12.2024 - Current
Shift Leader
popeyes
09.2015 - 07.2025
High School Diploma -
West Park Charter
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