Brittany Maskell
Prince George,BC
Overview
6
6
years of professional experience
1
1
Certification
Work History
Guest Experience Lead
Lululemon
02.2024 - 05.2025
- Ensuring all guests receive a quality experience
- Access level of guest connection
- Participate in hiring process, including recruitment
- Open and close the store
- Contribute to respectful and inclusive team by working together Interpret daily business data and metrics to track progress toward sale goals
- Cashier and sales
Store Manager
Carters Oshkosh
02.2022 - 08.2023
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Rotated merchandise and displays to feature new products and promotions.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Optimized store displays and appearance via strategic merchandising.
- Completed routine store inventories using RFID technology as well as standard annual inventory
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Advertised job opportunities on social media platforms and job boards.
- Maintained working knowledge of products, accounts, representatives, tools and systems.
- Navigated multiple computer systems expertly to handle customers' sales and service needs.
- Completed mid-year reviews and annual
Store Operations Manager/Assistant Manager
Mark's
03.2019 - 02.2022
- Ensuring all guests receive a quality experience
- Access level of guest connection
- Participate in hiring process, including recruitment
- Open and close the store
- Contribute to respectful and inclusive team by working together Interpret daily business data and metrics to track progress toward sale goals
- Cashier and sales
Education
High School Diploma -
Kelly Road Secondary
Prince George, BC2013
Skills
- Financial management
- Team Leadership
- Training Management and development
- Policy Development and Enforcement
- Positive behavior modeling
- Customer Relationship Management
- Strong focus in customer satisfaction
- Community engagement and Networking
Certification
Unconscious Bias Training
Carter's Emerging Leader's Program
Mark's ULead Fundamentals
Emergency First Aid
CPR Level C
Key BC Program
Super Host
Food Safe
Serving It Right
Timeline
Guest Experience Lead
Lululemon
02.2024 - 05.2025
Store Manager
Carters Oshkosh
02.2022 - 08.2023
Store Operations Manager/Assistant Manager
Mark's
03.2019 - 02.2022
High School Diploma -
Kelly Road Secondary