Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brittany Maskell

Prince George,BC

Overview

6
6
years of professional experience
1
1
Certification

Work History

Guest Experience Lead

Lululemon
02.2024 - 05.2025
  • Ensuring all guests receive a quality experience
  • Access level of guest connection
  • Participate in hiring process, including recruitment
  • Open and close the store
  • Contribute to respectful and inclusive team by working together Interpret daily business data and metrics to track progress toward sale goals
  • Cashier and sales

Store Manager

Carters Oshkosh
02.2022 - 08.2023
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Rotated merchandise and displays to feature new products and promotions.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Optimized store displays and appearance via strategic merchandising.
  • Completed routine store inventories using RFID technology as well as standard annual inventory
  • Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
  • Advertised job opportunities on social media platforms and job boards.
  • Maintained working knowledge of products, accounts, representatives, tools and systems.
  • Navigated multiple computer systems expertly to handle customers' sales and service needs.
  • Completed mid-year reviews and annual

Store Operations Manager/Assistant Manager

Mark's
03.2019 - 02.2022
  • Ensuring all guests receive a quality experience
  • Access level of guest connection
  • Participate in hiring process, including recruitment
  • Open and close the store
  • Contribute to respectful and inclusive team by working together Interpret daily business data and metrics to track progress toward sale goals
  • Cashier and sales

Education

High School Diploma -

Kelly Road Secondary
Prince George, BC
2013

Skills

  • Financial management
  • Team Leadership
  • Training Management and development
  • Policy Development and Enforcement
  • Positive behavior modeling
  • Customer Relationship Management
  • Strong focus in customer satisfaction
  • Community engagement and Networking

Certification

Unconscious Bias Training

Carter's Emerging Leader's Program

Mark's ULead Fundamentals

Emergency First Aid

CPR Level C

Key BC Program

Super Host

Food Safe

Serving It Right

Timeline

Guest Experience Lead

Lululemon
02.2024 - 05.2025

Store Manager

Carters Oshkosh
02.2022 - 08.2023

Store Operations Manager/Assistant Manager

Mark's
03.2019 - 02.2022

High School Diploma -

Kelly Road Secondary
Brittany Maskell