Brittany Lewis
Summary
Dedicated individual looking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, multitasking, excellent organization and time management.
Overview
17
17
years of professional experience
Work History
Receptionist/Optometric Assistant
Dr. G. Creasor
08.2014 - 01.2024
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, referrals and patient emergencies.
- Maintained an organized and inviting reception area.
- Assisted Doctors with everyday tasks to make their day more efficient and organized.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Supervisor
Little Caesars
03.2013 - 08.2014
- Increased team productivity by efficient workflow and setting clear expectations for staff members.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Handled customer complaints and resolved issues.
- Maintained clean and well-organized areas to meet health code regulations and to avoid safety hazards.
- Took customer orders, prepared and assembled orders, stocked food product to assure smooth operations.
Third Key Holder
Ardenes
09.2011 - 06.2012
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized store environment.
- Contributed to visual merchandising standards to create an appealing shopping experience for customers.
- Managed cash register operations accurately, ensuring timely transactions and minimal errors.
- Opened and closed the store according to established protocols, ensuring the safety of all employees and assets.
Customer Service
Source For Sports
05.2011 - 09.2011
Customer Service
Pet Valu
09.2006 - 08.2010
Education
Veterinary Assistant
Stratford Career Institute
Online09.2014
Pre Health
Algonquin College
Ottawa, ON05.2011
High School Diploma -
Huntsville High School
Huntsville, ON06.2010
Skills
- Data Entry
- File Management
- Customer and Client Relations
- Telephone Skills
- Service-Oriented Mindset
- Time Management
- Verbal and Written Communication
- Tech-Savvy
- Organization Skills
- Multitasking Abilities
- Attention to Detail
- Quick Learner
- Active Listening
Languages
English
Full Professional
References
References available upon request.
Timeline
Receptionist/Optometric Assistant
Dr. G. Creasor
08.2014 - 01.2024
Supervisor
Little Caesars
03.2013 - 08.2014
Third Key Holder
Ardenes
09.2011 - 06.2012
Customer Service
Source For Sports
05.2011 - 09.2011
Customer Service
Pet Valu
09.2006 - 08.2010
Veterinary Assistant
Stratford Career Institute
Pre Health
Algonquin College
High School Diploma -
Huntsville High School
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