Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Konschuh

Drumheller

Summary

Experienced A+ certified business administrator with a strong background in customer service and 13 years of employment, including over 5 years in a managerial role. Skilled at motivating and fostering positive team dynamics to achieve ambitious goals, such as consistently surpassing charity goals by an impressive average of 252%. Committed to cultivating an open and communicative culture where employees are empowered to contribute to the company's success. Possessing a diverse skill set in merchandising, inventory management, receiving, and project management, along with proficiency in Microsoft applications. Demonstrating strong analytical, communication, and teamwork skills, with a proven ability to adapt quickly to new environments. Eager to contribute to team success and further develop professional skills. Bringing a positive attitude and dedication to continuous learning and growth.

Overview

8
8
years of professional experience

Work History

Civil Lead Labourer

Goldbeck Solar
10.2023 - 04.2024
  • Enhanced team morale through regular performance evaluations, constructive feedback, and recognition of hard work and dedication.
  • Managed a team of skilled laborers, fostering collaboration and promoting professional development for increased productivity.
  • Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
  • Inspected completed work to verify quality standards and compliance with criteria.
  • Oversaw daily operations at site, keeping team production moving at optimal pace.

Health Care Aid

Alberta health services
01.2022 - 01.2024


  • Assisted with daily living activities, promoting patient independence and overall wellbeing.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Provided emotional support for patients and families during times of stress and uncertainty.
  • Collaborated with multidisciplinary team members to develop individualized care plans for patients.

Labourer/Quality Assurance Inspector

Borea
09.2022 - 10.2023
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Exhibited exceptional problem-solving abilities under pressure by employing critical thinking skills to overcome complex challenges on job sites.
  • Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
  • Enhanced project efficiency by coordinating with team members and managing resources effectively.
  • Conducted comprehensive site evaluations before project initiation, identifying potential challenges early.

Customer Experience Sales floor Manager

Wal-Mart
01.2018 - 01.2022
  • Sales floor manager, other areas of experience include Cashier, Merchandising associate, Customer service manager, seasonal department manager, and In stock supervisor
  • Ensuring a OSCA/Customer appreciation scorecard is above 90% satisfaction
  • Motivate, Influence and have courageous conversations with team members and employees to ensure growth and accountability

Manager

Highline Pub and Restaurant
01.2016 - 01.2018
  • Managed a small town one-stop business
  • This included the pub/restaurant, a convenience store/post office, a liquor store and a motel
  • Creating new ideas on sales, business and different activities, better atmosphere and product line while staying within budget
  • Excellent stress management skills as well as proper interpersonal skills, being able to properly de-escalate situations

Guest Service Specialist

Lil`Tem Mountain Hotel
01.2016 - 01.2018
  • I had the opportunity of being part of a new business
  • Was given responsibilities of helping build the business creating pamphlets and business cards also being active in all discussions and actions taken within the hotel
  • Marketing and development assistance, Organizational skills, customer service and stress management

Education

College Degree - Business Administration And Management

CDI College
Calgary, AB
04-2016

College Degree - Health Care Aid

Red Deer Polytechnic
Red Deer, AB
06-2012

Skills

  • Staff training and development
  • Attention to detail
  • Quality management
  • Safety awareness
  • Inventory management
  • Time management
  • Customer service
  • Data entry
  • Problem-solving
  • Reliability

Timeline

Civil Lead Labourer

Goldbeck Solar
10.2023 - 04.2024

Labourer/Quality Assurance Inspector

Borea
09.2022 - 10.2023

Health Care Aid

Alberta health services
01.2022 - 01.2024

Customer Experience Sales floor Manager

Wal-Mart
01.2018 - 01.2022

Manager

Highline Pub and Restaurant
01.2016 - 01.2018

Guest Service Specialist

Lil`Tem Mountain Hotel
01.2016 - 01.2018

College Degree - Business Administration And Management

CDI College

College Degree - Health Care Aid

Red Deer Polytechnic
Brittany Konschuh