Brittany Humber

RIDGEWAY,ONTARIO

Summary

Proven leader and efficient Deli Worker at Sobeys, adept in food safety and customer service, significantly improved operational efficiency at Williams Fresh Cafe. Expert in inventory rotation and fostering positive guest relations, showcasing a blend of hard and soft skills to enhance workplace productivity and customer satisfaction.

Overview

years of professional experience

Work History

Deli Worker

Sobeys

Port Colborne, Ontario

01.2015 - 12.2024

Assisted customers with selecting deli items and providing product knowledge.
Maintained a clean, neat and well-stocked deli area.
Rotated stock on shelves to ensure freshness of products.
Cleaned work surfaces regularly throughout shift using appropriate cleaning solutions.
Performed opening and closing duties such as setting up equipment and closing registers at the end of shifts.
Restocked shelves with freshly prepared foods during peak hours.
Completed orders by slicing, weighing, packaging and pricing meats and cheeses.

Manager

Williams Fresh Cafe

Niagara Falls, Ontario

09.2016 - 02.2023

Ensured compliance with all food safety regulations and sanitation standards.
Supervised and trained staff in customer service, food handling, and safety protocols.
Developed strategies for improved operational efficiency and customer satisfaction.
Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
Resolved customer complaints in a professional manner to maintain positive relationships with guests.
Conducted weekly team meetings to discuss performance issues and provide feedback.
Assisted with kitchen preparation during peak times as needed.
Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
Ordered supplies from vendors as needed while staying within budget guidelines.
Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
Prepared employee schedules to maintain appropriate staffing levels during peak periods.

Education

High School Diploma -

Lakeshore Catholic High School

Port Colborne, ON

06-2010

Skills

Register operations
Accurate money handling
Proper food handling
Equipment safety
Cleanliness and sanitation
Customer service
Equipment use
Food preparation
Product merchandising
POS systems

Safe food handling
Food preparations
Workplace safety
Money handling
Foodservice standards
Cleaning and sanitizing
Inventory rotation
Food safety
Preparing food items

Timeline