Brittany Hill
Wasaga Beach,ON
Summary
Empathetic Registered Psychotherapist with extensive experience providing psychotherapy services to children, adolescents and adults. Expertise in anxiety, depression, grief and other mental health related presentations. Understanding and compassionate professional committed to performing all duties in accordance with customary rules of ethics.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Registered Psychotherapist
Brittany Hill Counselling
12.2021 - Current
- Provide brief and longer term individual and family psychotherapy sessions utilizing CBT, DBT, Solution Focused, Brief, Narrative, Grief and Theraplay therapies.
- Guide clients in development of skills through therapy techniques.
- Perform client assessments and developed treatment plans.
- Provide clients with recommendations to community resources.
- Partner with multi-disciplinary team as subject matter expert on psychosocial treatment of clients.
- Document client information, treatment plans, and client responses.
- Maintain and update client records, changes in service plans and treatment reports.
- Counsel individuals, groups or families to help understand problems, deal with crisis situations and develop realistic action plans.
- Assist clients to better understand roles as parents, focusing on developing skills to nurture and guide children.
- Offer perspective on effectiveness of treatments concerning conditions such as depression and anxiety.
- Write reports on clients and maintain required paperwork.
- Document client progress in confidential files.
Child and Family Therapist
York Hills Centre For Children, Youth And Families
12.2017 - 12.2021
- Conducted assessments with children, youth and families to provide mental health counselling and access to external community mental health supports.
- Provided brief and longer term psychotherapeutic counselling for children, youth and families utilizing CBT, DBT, Solution Focused, Brief, Narrative and Theraplay therapies.
- Attended school meetings with clients and collaborating with school board professionals to provide a mental health lens to supporting understanding and strategies for wellness and improved mental health.
- Delivered psycho-educational workshops for clients and families related to mental health challenges.
- Participated in inter-disciplinary meetings and case conferences with internal and external service providers
- Wrote confidential reports and briefing documents that evaluate clients' progress and their response to services provided.
- Implemented time management, organizational, and multi-tasking abilities in order to successfully manage large workload volumes including client case management.
- Utilized software programs for client data management to analyze and research best practice treatment and service recommendations.
Psychotherapist Affiliate
Meadowbrook Counselling & Healthcare Associates
09.2016 - Current
- Engaged in screening and intake to determine eligibility for client services
- Conducted assessments for new clients, and provide ongoing counselling and advisement on strategies to assist clients in improving their mental health and wellness
- Provided case conceptualization and treatment planning and review for clients accessing counselling services
- Utilized organizational and time management skills in providing case management and assisting culturally diverse clients in accessing appropriate service resources
- Gathered, analyzed, and synthesized information accurately and in detail in order to provide advisement strategies and recommendations for clients
- Provided counselling for diverse client populations including students, adults, and families utilizing various psychotherapeutic modalities
- Displayed sensitivity to the cultural and linguistic needs of the clients
- Utilized interpersonal skills including tact, discretion, and diplomacy with clients
- Engaged in conflict resolution and mediation with clients
- Maintained and respected client confidentiality.
Community Support Worker
Teen Challenge GTA Womens' Centre
09.2015 - 07.2017
- Supervised, mentored, coached and trained multi-culturally diverse adult female clients in a residential drug and alcohol rehabilitation program.
- Reviewed and participated in responding to client complaints through engaging in evaluating complaints through investigation or intervention and utilized principles of natural and restorative justice to provide resolutions.
- Developed strong interpersonal communication skills necessary for establishing quality working relationships with clients in order to achieve shared goals.
- Excelled in prioritizing conflicting demands and using sound judgment while working under pressure.
- Displayed sensitivity in maintaining client confidentiality when recording client information.
- Provided front line support which included accuracy and attention to detail through administering medication, conducting drug and alcohol tests, ensuring clients' task completion, helping to foster an inclusive and supportive living environment.
Graduate Teaching Assistant
Tyndale University College & Seminary
09.2016 - 12.2016
- Advised, educated, coached and trained a multi-cultural and diverse university graduate student population.
- Utilized interpersonal skills such as tact, diplomacy, and discretion to develop trusting relationships with students which resulted in receptivity to constructive critical feedback.
- Engaged in public speaking through delivering weekly presentations to advise, educate, and mentor graduate students.
- Implemented problem solving skills and exercised excellent judgment in mediating and resolving conflict.
- Respected students confidentiality through accurate and detailed progress reports for the Professor.
- Instructed university graduate students in a 3-hour weekly Counselling Skills Lab course which required initiative, sound judgement, organizational, and time management skills.
- Provided constructive feedback to university graduate students, accurately evaluated students' developing counselling skills, and participated in weekly team debrief meetings with the Professor.
Student Services Assistant
Tyndale University College & Seminary
06.2015 - 09.2015
- Provided administrative and clerical support for students through organizing and managing client data.
- Responded to student complaints through utilizing negotiation and mediation skills.
- Advised students on information needed for them to access appropriate resources through the university counselling centre.
- Maintained client confidentiality through ensuring records were documented and filed appropriately.
- Implemented time management, organizational, and multi-tasking abilities in assisting students with accessing services.
- Utilized Microsoft PowerPoint to revise workshop presentations .
- Prepared promotional material utilizing various software programs.
- Provided excellent customer service to a culturally diverse population.
Auto Underwriter
State Farm Insurance
04.2011 - 08.2014
- Provided excellent customer service through telephone, email, and in person contact, advising customers and State Farm agents about technical aspects of auto insurance.
- Investigated customer complaints and provided recommendations to management for resolution after synthesizing and analyzing information.
- Mediated and resolved conflict between customers, head office, and agents.
- Experience in reviewing and managing customer claims.
- Represented State Farm in court proceedings.
- Involved in project management development and implementation for underwriting policy initiatives within the organization.
- Utilized public speaking and presentation skills through researching and presenting best practices within the auto underwriting department in department meetings.
- Maintained and managed a large volume of customer records accurately through an insurance software database.
- Utilized attention to detail and accuracy in reviewing, analyzing, and issuing auto policies in alignment with company eligibility guidelines.
- Involved in mentorship program as mentee and mentor which included receiving and providing coaching and training.
Education
Master of Divinity - Clinical Counselling
Tyndale University
Toronto, On04.2017
Bachelor of Arts & Professional Studies with Honours - History
York University
Toronto, On04.2011
Skills
- Knowledge of evidence based best practice therapeutic treatment for mental health and wellness strategies
- Providing individual and family psychotherapy sessions
- Ability to train, coach, and educate individuals on mental health and wellness strategies
- Ability to respectfully recognize and work with diverse client populations
- Sensitivity to maintaining client confidentiality
- Experience in writing clear and concise clinical reports
- Excellent public speaking and presentation skills
- Excellent English oral and written communication skills
- Excellent judgment in utilizing analytical, research, and problem-solving skills
- Effective interpersonal skills including tact, discretion, and diplomacy
- High achievement orientation and strong individual work ethic
- Exceptional initiative and team work skills to help achieve and support unit and organizational goals
- Exceptional multi-tasking, time management, and organizational abilities
Certification
- Registered Psychotherapist #006270
- Grief Therapy Certificate Courses (Wilfrid Laurier University)-2021 to present
- Theraplay Certificate Level I-September 2019
- Cognitive Behaviour Therapy Certification Level I-January-March 2017 (Wilfrid Laurier University & Qualia Counselling Services)
- Cognitive Behaviour Therapy Certification Level II-April-May 2017 (Wilfrid Laurier University & Qualia Counselling Services)
- Toastmasters: Competent Communicator-April 2016
Workshops and Training
- Supporting Transgender Children, Youth and Families, Including Bill 89 Workshop-November 2019
- Advanced Solution Focused Training-October 2019
- Sandtray Training-July 2019
- Play Therapy Workshop-May 2019
- Introduction to the Fundamentals of Dialectical Behaviour Therapy Intensive Training-April 2019
- Applied Suicide Intervention Skills Training-April 2019
- Motivational Interviewing Workshop-February 2019
- Play Therapy Techniques & Strategies Workshop-October 2018
- Narrative Brief Solution Focused Training-February 2018
- Trauma Training Seminar-September 2017
- Narrative Therapy Training-December 2017
- Trained in ChYMH Children and Youth Mental Health assessment and the adolescent supplement-January 2018
- Trained in ChYMH Children and Youth Mental Health assessment for dual diagnosis clients-January 2018
- Focusing Level I Seminar-February 2016
Affiliations
- Registered Psychotherapist with the College of Registered Psychotherapists of Ontario
- Member of the Ontario Association of Mental Health Professionals
Timeline
Registered Psychotherapist
Brittany Hill Counselling
12.2021 - Current
Child and Family Therapist
York Hills Centre For Children, Youth And Families
12.2017 - 12.2021
Graduate Teaching Assistant
Tyndale University College & Seminary
09.2016 - 12.2016
Psychotherapist Affiliate
Meadowbrook Counselling & Healthcare Associates
09.2016 - Current
Community Support Worker
Teen Challenge GTA Womens' Centre
09.2015 - 07.2017
Student Services Assistant
Tyndale University College & Seminary
06.2015 - 09.2015
Auto Underwriter
State Farm Insurance
04.2011 - 08.2014
Master of Divinity - Clinical Counselling
Tyndale University
Bachelor of Arts & Professional Studies with Honours - History
York University