Brittany Hall
Edmonton,AB
Summary
Hardworking administrator who brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, problem-solving skills, and personal growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Care Coordinator
LifeMark Lake Beaumaris
11.2021 - Current
- Build strong relationships with customers through positive attitude and attentive response
- Process payments using cash and credit cards, maintaining accurate records of transactions
- Communicate with workers compensation and vehicle insurance .providers to verify coverage and obtain authorizations for medical treatments and procedures
- Maintain 50+ Long Term Disability patient profiles, including communicating with referral sources
- Train new staff on filing, phone etiquette and other office duties
- Perform medical records management, including filing, organizing and scanning documents
- Practice confidentiality of patient data and condition to safeguard health information
Accounting Administration
Great West Newspapers
08.2019 - 04.2021
- Performed administrative and clerical duties such as word processing, data entry, faxing and copying
- Maintained 100 + client accounts
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations
Dayhome Provider
Self-Employed
11.2013 - 08.2018
- Cared for children ages 2 to 7 in nurturing and age-appropriate way
- Kept children safe and secure in different environments with diligent monitoring and effective management strategies
- Applied positive behavior management techniques to enhance social interactions and emotional development
Education
Medical Office Assistant, Hospital Unit Clerk
Academy of Learning College
Edmonton, AB11.2021
Certificate -
Bridges For Woman Employment Program
Victoria, BC07.2019
English And Mathematics Upgrading
Camosun College
Victoria, BC02.2019
High School Diploma -
Ross Sheppard High School
Edmonton, AB2005
Skills
- Courteous and Professional
- Positive Attitude and Energetic
- Prioritization and Time Management
- Customer Complaint Resolution
- Verbal and Written Communication
- Customer Service-Oriented
- Payment Processing
- Computer Proficiency
- Microsoft Office Suite
- Data Entry and Database Software
- Documentation and Reporting
- Personal Initiative
- Billing and Invoicing
- Case Management
Certification
- First Aid & CPR/AED level C (27/10/2021)
- WHIMIS Safety (18/08/2021)
- FOIP - Focus On Privacy (18/08/2021)
- Alberta Netcare Portal Training (27/08/2021)
- SellSafe Cannabis Training (13/09/2021)
Timeline
Care Coordinator
LifeMark Lake Beaumaris
11.2021 - Current
Accounting Administration
Great West Newspapers
08.2019 - 04.2021
Dayhome Provider
Self-Employed
11.2013 - 08.2018
Medical Office Assistant, Hospital Unit Clerk
Academy of Learning College
Certificate -
Bridges For Woman Employment Program
English And Mathematics Upgrading
Camosun College
High School Diploma -
Ross Sheppard High School
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