Brittany Fiegal
Yorkton,Saskatchewan
Summary
Experienced Benefits Officer with a comprehensive background in employee benefits management and administration. Strengths include interpreting complex benefits policies, conducting effective benefits orientations, and adeptly handling employee inquiries. Previous roles have involved significant contributions towards increasing employee satisfaction through efficient benefits administration and maintaining compliance with state and federal regulations.
Overview
9
9
years of professional experience
Work History
Payroll and Benefits Officer
Saskatchewan Health Authority
Yorkton, Saskatchewan
04.2023 - Current
- Developed and implemented employee benefits programs.
- Organized and managed the administration of leave entitlements, health insurance, pension plans and other benefits.
- Reviewed and analyzed benefit plans, policies and procedures to ensure compliance with legal requirements.
- Provided guidance to employees regarding eligibility for various benefits programs.
- Processed payroll information including salary, deductions, bonuses and vacation time for over 500 employees.
- Developed and implemented policies related to payroll processing procedures.
- Verified employee hours worked against timesheets provided by supervisors.
- Resolved discrepancies between payroll records and employee inquiries.
- Assisted in preparing year-end W2s and other tax forms for distribution to employees.
- Performed administrative tasks such as filing, copying, scanning. for the Payroll Department.
- Responded to questions from employees about their paychecks or deductions via email or phone calls in a timely manner.
Billing Clerk
Saskatchewan Health Authority
Yorkton, Saskatchewan
05.2016 - 04.2023
- Checked figures, postings, and documents for accuracy.
- Verified billing data with client contracts to ensure accuracy of invoicing.
- Researched and resolved discrepancies in payment processing.
- Developed processes to improve efficiency and accuracy of billing process.
- Reviewed customer files to make sure all documentation was complete and accurate.
- Prepared bills, invoices, and bank deposits as needed.
- Corresponded with customers regarding their accounts, making adjustments when necessary.
- Investigated and responded to customer inquiries related to billing issues.
- Performed filing duties including sorting incoming mail, maintaining filing system, and organizing documents.
- Assisted with other administrative tasks as assigned.
- Processed and sent invoices, adjustments, and credit memos to customers.
Education
Business Certificate -
Saskatchewan Polytechnic
Moose Jaw, SK06-2024
Office Administration Certificate -
Saskatchewan Polytechnic
Moose Jaw, SK06-2017
Medical Terminology Certificate -
Saskatchewan Polytechnic
Moose Jaw, SK06-2017
High School Diploma -
Yorkton Regional High School
Yorkton, SK06-2010
Accounting Diploma -
Saskatchewan Polytechnic
Moose Jaw, SKSkills
- Compensation analysis
- Retirement planning
- Recruitment support
- Payroll coordination
- Disability management
- Employee benefits laws
- Verbal and written communication
- Employee benefits practices
- Multitasking Abilities
- Benefits interpretation
- Professionalism
- Critical Thinking
- Problem-solving abilities
- Process Improvement
Timeline
Payroll and Benefits Officer
Saskatchewan Health Authority
04.2023 - Current
Billing Clerk
Saskatchewan Health Authority
05.2016 - 04.2023
Business Certificate -
Saskatchewan Polytechnic
Office Administration Certificate -
Saskatchewan Polytechnic
Medical Terminology Certificate -
Saskatchewan Polytechnic
High School Diploma -
Yorkton Regional High School
Accounting Diploma -
Saskatchewan Polytechnic
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