Brittany Engler
Summary
Friendly Bartender and server with exceptional teamwork skills Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Bartender
Montana's BBQ & Bar
01.2018 - Current
- Served high customer volumes during days, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Prepared garnishes by evenly slicing fruit.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Server
Montana's BBQ & Bar
01.2011 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
Hostess
Montana's BBQ & Bar
10.2007 - 01.2011
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Accommodated special seating requests for guests to enhance satisfaction.
Education
High School Diploma -
St Mary's Catholic Secondary School
KitchenerSkills
- Suggestive Selling
- Teamwork
- Great Communication
- Great Customer Service Skills
- Organization Skills
Certification
Smart serve certified
Additional Information
References available upon request
Timeline
Bartender
Montana's BBQ & Bar
01.2018 - Current
Server
Montana's BBQ & Bar
01.2011 - Current
Hostess
Montana's BBQ & Bar
10.2007 - 01.2011
High School Diploma -
St Mary's Catholic Secondary School
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