Brittany Droeske
Ottawa,ON
Summary
Dynamic salon owner with over 15 years of experience, adept at developing marketing strategies that attracted a loyal clientele of 160+. Proven skills in hair styling techniques and exceptional customer service. Currently working as a full time training coordinator at the City of Ottawa, where I designed impactful training plans and fostered professional growth.
Overview
2026
2026
years of professional experience
Work History
Salon Owner
Self Employed Services
- Developed marketing strategies to attract new clients, utilizing social media platforms and promotional events
- Nurtured a vibrant salon for over 15years, with over 160 cliental.
- Maintained daily, monthly, and quarterly records of costs and revenue.
- Impeccable customer service and care.
Training Coordinator
City Of Ottawa
10.2021 - Current
- Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
- Collaborated with department managers to design customized training plans aligned with organizational goals.
- Coordinated logistics for training events, including scheduling facilities, securing necessary equipment, and managing participant registration.
- Provided ongoing coaching and mentoring support for employees seeking professional growth and development.
- Developed engaging instructional materials, including presentations, handouts, and interactive activities.
Bartender
Fitzroy Community Center
09.2009 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Administrative Assistant
City Of Ottawa
09.2013 - 10.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Hairstyling And Aesthetics
Versailles Acadamy
Ottawa, ON09.2010
Skills
- Extensions
- Hand and power tools
- Hair styling techniques
- Planning and execution
Languages
English
Full Professional
Timeline
Training Coordinator
City Of Ottawa
10.2021 - Current
Administrative Assistant
City Of Ottawa
09.2013 - 10.2021
Bartender
Fitzroy Community Center
09.2009 - Current
Salon Owner
Self Employed Services
Hairstyling And Aesthetics
Versailles Acadamy
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