Brittany DeVos

• Daily watering, fertilizing and plant maintenance

•Recieving product

•Creating weekly displays

•Creating weekly schedules

•Creating tasks lists for fellow employees

•Oversee a team of 8-10 people

•Deal with custom/wholesale ordering

•Deal with customer complaints or concerns

•Daily inventory counting

•Weekly inventory ordering

• Assisted customers with product selection and provided tailored recommendations.
• Maintained store cleanliness and organized merchandise displays to create an inviting environment.
• Processed customer transactions accurately using point-of-sale systems, ensuring efficient service delivery.
• Educated pet owners on proper care and nutrition, fostering trust and loyalty among the clientele.
• Collaborated with team members to restock inventory and manage stock levels effectively.
• Addressed customer inquiries and resolved issues promptly, contributing to overall satisfaction.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
• Built relationships with customers to encourage repeat business.

• Supervised daily operations and care for over 50 pets, ensuring a safe environment.
• Developed and implemented training programs for new staff on pet handling techniques.
• Coordinated grooming and exercise schedules to enhance pet well-being and comfort.
• Communicated with pet owners regarding care updates, fostering strong client relationships.
• Resolved customer inquiries and concerns promptly, enhancing overall satisfaction levels.
• Ensured cleanliness of facilities by establishing a rigorous cleaning schedule, improving overall hygiene levels.
• Oversaw hiring processes for new staff members, ensuring a well-equipped team that maintained high standards of care.
• Developed schedule for kennel assistants to balance walking, feeding and socializing needs of animals in care.

• Assisted veterinarians in performing examinations and administering treatments to animals.
• Maintained accurate medical records and updated patient information consistently.
• Provided exceptional client support, answering questions and scheduling appointments efficiently.
• Monitored animal behavior and vital signs during procedures to ensure safety and comfort.