Brittany Cromer-Nunoofio
San Francisco
Summary
Experienced business professional with strong focus on administrative support, customer service and office management. Personable, organized, and skilled in business administration, with knack for streamlining processes and fostering collaborations. Known for effective team collaboration, flexibility with changing needs, and achieving results.
Overview
8
8
years of professional experience
Work History
Veterinary Receptionist
Animal Farm Pet Hospital
02.2024 - 10.2024
- Maximized appointment availability by effectively coordinating schedules between multiple veterinarians and clients.
- Maintained confidentiality of sensitive client information while handling financial transactions accurately.
- Managed multi-line phone system and pleasantly greeted patients.
- Increased accuracy of medical records by diligently updating patient information during each visit.
- Streamlined office operations for increased efficiency by organizing files and maintaining a clean reception area.
Assistant Store Manager
Oak+Fort
07.2023 - 01.2024
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Build and manage client relationships through client base recording
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Respond and appropriately resolve customer complaints and service opportunities
Executive Administrative Assistant
Riot Swim LLC.
03.2021 - 05.2023
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Collaborated with cross-functional teams, expediting project completion times and enhancing overall efficiency.
- Supported human resources initiatives by coordinating interviews and assisting with new hire orientations.
Store Manager
Planet Blue
07.2019 - 04.2020
- Analyze sales numbers and keep abreast of market trends to determine the need for improvements in the store
- Administrative tasks such as preparing daily and weekly payrolls through ADP systems, new hire onboarding, and record keeping
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
Assistant Store Manager
Aldo Accessories
11.2018 - 07.2019
- Oversaw daily operations, ensuring smooth workflow while adhering to company policies and procedures.
- Empowered team members by delegating tasks effectively while also offering guidance when needed.
- Managed scheduling for store shifts to accomplish proper staffing.
- Trained and managed associates in customer service and sales techniques.
Visual Merchandising Manager
Madewell
06.2016 - 08.2018
- Conducted regular assessments of store layout, making data-driven adjustments to optimize traffic flow and product visibility.
- Design all in-store displays and supervise installations; resource necessary props and materials requirements and manage visual budget
- Maintained strong knowledge of current fashion trends and consumer preferences, applying this insight to create visually appealing merchandise presentations.
- Coordinated with purchasing teams to ensure timely delivery of merchandise needed for upcoming promotional events or seasonal changes.
- Organized special events and in-store demonstrations that showcased new products, boosting brand awareness and sales performance.
Education
Assistant - Animal Behavior College - Veterinary Science
Animal Behavior College
Valencia, CA2024
Bachelor’s - Fashion Merchandising & Management
Southern New Hampshire University
Manchester, PA2019
Skills
- Client/Customer Services, Helpdesk, Technical Support
- Expense Reporting, Budgeting, HRM
- Training/Development, Project Management
- Advanced MS Office suite
- Merchandise Planning, Retail Management, E-Commerce
Timeline
Veterinary Receptionist
Animal Farm Pet Hospital
02.2024 - 10.2024
Assistant Store Manager
Oak+Fort
07.2023 - 01.2024
Executive Administrative Assistant
Riot Swim LLC.
03.2021 - 05.2023
Store Manager
Planet Blue
07.2019 - 04.2020
Assistant Store Manager
Aldo Accessories
11.2018 - 07.2019
Visual Merchandising Manager
Madewell
06.2016 - 08.2018
Assistant - Animal Behavior College - Veterinary Science
Animal Behavior College
Bachelor’s - Fashion Merchandising & Management
Southern New Hampshire University
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