Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

BRITTANY CREW

Toronto

Summary

Personable, passionate, and charismatic two-time Canadian Olympic Athlete (Shotput) with a talent for assisting others and building connections. Recognized for approaching tasks with tenacity and consistently surpassing expectations to enhance customer service. Possessing strong communication and leadership skills crucial for cultivating a positive team environment in any organization. Thrives on rapidly acquiring new skills, excelling in hands-on learning, and adept at problem-solving. Demonstrates exceptional flexibility and adaptability in various work environments, seeking an opportunity that promotes personal and company growth.

Overview

10
10
years of professional experience

Work History

Territory Manager - Sales and Service

Ecolab
03.2024 - Current
  • Have hit budget every month since the start of the 2025 fiscal year
  • Established a consistent follow-up system that ensured timely communication with clients after initial interactions.
  • Increased sales revenue by developing and maintaining strong relationships with key clients.
  • Established successful account relationships by building rapport and maintaining consistent communication.
  • Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Set and achieved company defined sales goals.
  • Contributed to team objectives in fast-paced environment.
  • Toronto East Shed Captain - maintaining cleanliness and organization

Front Desk Manager

Agile Martial Arts INC
06.2023 - Current
  • Managing memberships of approximately 200 Members (tracking attendance, collecting overdue payments, follow up calls and completing tasks for clients, and scheduling make up classes)
  • Sales Experience (assist prospective clients in booking trial sessions, provide follow up calls, and close the membership sale upon completion of the trial)
  • Managing Emails and Phone Communications (query requests from our clients and making sure the google calendar is up to date fpr the team)
  • Maintaining Inventory of Merchandise and Equipment
  • Processing Uniform and Belt Orders for events and general inventory
  • Planned and executed weekly, monthly, and yearly planning meetings
  • Assisting with the Social Media Content Management for the dojo

Medical Receptionist

Sutherland Chan Clinic
12.2022 - Current
  • Booking appointments for clients in person and over the phone
  • Billing clients and collecting payments from clients and executing billing to insurance companies
  • Creating a welcoming environment for clients and providing them with the best customer care
  • Assisting with the Management of Inventory in tracking orders (e.g. Massage Table Sheets, Massage Lotion, Cleaning Products, Office Supplies, Laundry Detergent)
  • Receiving and organizing orders of supplies to the clinic
  • Assisting the Office Manager in the tracking Monthly Work Schedule for the Receptionist Staff

Professional Athlete

Athletics Canada
09.2015 - 12.2022
  • Nationally Carded Professional Athlete
  • Developed strong mental resilience through rigorous training sessions, enabling peak performance during competitions.
  • Adapted quickly to changes in competition schedules or environments, demonstrating mental agility and composure under pressure.
  • Balanced academic commitments with athletic pursuits, maintaining a high GPA while excelling in sports activities.
  • Demonstrated strong leadership skills as a team captain, motivating teammates and fostering a supportive environment.
  • Managed time effectively while traveling for games, attending practice, and going to classes.
  • Contributed to the success of the team by consistently meeting or exceeding personal goals and expectations.
  • Enhanced team cohesion by organizing and participating in team-building activities.
  • Mentored junior athletes, providing guidance and support to nurture their development and confidence.

Education

Bachelor of Arts - Kinesiology And Health Sciences

York University
Toronto
06.2019

Skills

  • Time management
  • Multitasking and organization
  • Verbal and written communication
  • Team collaboration and leadership
  • Relationship building
  • Goals and performance
  • Team building
  • Strategic business planning
  • Sales development
  • Territory management
  • Budget management
  • Team leadership
  • Organizational skills
  • Excellent communication
  • Customer satisfaction
  • Attention to detail

Awards

City of Toronto · Toronto Sport Hall of Honor Sept. 2022
For excellent representation of the City of Toronto in the Sport of Athletics


Pan American Sport Organization · 2019 Pan American Games Silver Medalist Aug. 2019
Athletics-Shot Put


Commonwealth Games Federation · 2018 Commonwealth Games Bronze Medalist Mar. 2018
Athletics-Shot Put


International University Sports Federation · 2017 World University Games Gold Medalist Aug. 2017
Athletics-Shot Put


Internal University Sports Federation · 2015 World University Games Bronze Medalist July 2015
Athletics-Shot Put


York Lions Sport and Recreation · 3 x York University Athlete of the Year
Recipient for 2015, 2016, and 2019

Only athlete in York's History to be a 3 x Recipient


Canadian Interuniversity Sports · Canadian Interuniversity Sports Academic All Canadian June 2019
Awarded to Student Varsity Athlete who achieve an average of 80% or higher in an academic calendar year


Toronto Police · Toronto Police Leadership Award Apr. 2009
Anti-bullying and leadership ambassador award with the Toronto Police Services

Timeline

Territory Manager - Sales and Service

Ecolab
03.2024 - Current

Front Desk Manager

Agile Martial Arts INC
06.2023 - Current

Medical Receptionist

Sutherland Chan Clinic
12.2022 - Current

Professional Athlete

Athletics Canada
09.2015 - 12.2022

Bachelor of Arts - Kinesiology And Health Sciences

York University

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