Brittany Colibaba
Toronto,Ontario
Summary
Compassionate, dependable healthcare professional with four years of experience in community healthcare settings, serving diverse and vulnerable populations. Maintains patient confidentiality and manages sensitive information with accuracy and discretion. Communicates clearly, establishes professional boundaries, and addresses patient concerns in a professional manner.
Overview
4
4
years of professional experience
Work History
Dental Assistant Level 1/Treatment Coordinator
Port Credit Dental
06.2026 - Current
- Supported digital radiography procedures by assisting with equipment setup and patient positioning.
- Ensured safe, organized clinical and administrative workspace to support effective patient care.
- Communicated with patients by phone, email, and in person, fostering trust through calm, respectful, and professional interactions.
- Answered patient questions, concerns, and difficult situations with patience, professionalism, and appropriate boundaries.
- Liaised between healthcare providers, patients, and external suppliers, facilitating clear communication and coordination for seamless patient experiences.
- Updated patient records accurately and completed documentation and data tasks with strong attention to detail.
- Applied infection prevention and control practices.
- Prepared and maintained sterilization processes.
- Managed competing priorities in a busy community healthcare environment while maintaining accuracy and professionalism.
- Built professional relationships with people from diverse backgrounds while keeping respectful, consistent communication.
Patient Care Coordinator, Dental Services
Parkdale Queen West Community Health Centre
04.2024 - 11.2025
- Coordinated communication between dental providers, supply carriers, and patients to ensure seamless service delivery.
- Communicated patient status and condition through email, phone, and in-person conversation.
- Managed patient accounts, contact details, insurance records, and financial information with confidentiality.
- Built strong patient relationships with new and returning patients to support trust and loyalty.
- Addressed clinical and financial concerns for patients while maintaining a calm, professional demeanor to support positive experiences.
- Assisted patients with inquiries and needs during visits. keep workday running smoothly for clinical staff.
- Analyzed patient data to create informative charts that enhanced understanding of patient demographics.
- Supported care for vulnerable populations, including people who use drugs, people engaged in sex work, and people experiencing homelessness.
Patient Care Coordinator
Park Dental Centres
10.2023 - 04.2024
- Coordinated patient appointments to optimize clinic workflow. to support smooth, productive workdays for clinical staff.
- Contacted insurance providers about eligibility, coverage details, dental estimates, and recall frequency.
- Communicated patient status and condition through email, phone, and in-person conversation.
- Maintained patient accounts with contact details, insurance data, and financial records confidentially.
- Built strong relationships with new and returning patients to support trust and loyalty.
- Handled clinical and financial patient concerns in a calm, professional manner.
- Assisted in data analysis and chart preparation to streamline access to patient information.
Patient Care Coordinator
Toronto Lakeshore Dental
09.2022 - 10.2023
- Coordinated with insurance carriers to verify patient eligibility, clarify benefits, and provide dental estimates and recall intervals.
- Communicated patient status and condition through email, phone, and in-person interactions.
- Managed patient accounts with contact, insurance, and financial details in confidential records.
- Addressed clinical and financial concerns for patients, ensuring a supportive and professional experience.
- Built strong relationships with new and existing patients to support trust and loyalty.
- Scheduled patient appointments to optimize workflow and enhance productivity for clinical staff.
- Supported data analysis and charting for patient information.
- Maintained inventory of office supplies to support daily operations
Education
Basic Life Support + AED Certified -
FAST Recovery Inc.
04-2027
Intra Oral Dental Assisting Level 1 and 2 -
Oxford College of Business and Technology
06-2026
H.A.R.P Certified -
Oxford College of Business and Technology
02-2026
Ontario Secondary School Diploma - 12 -
Waterford District High School
06-2015
Skills
- Accurate documentation
- Privacy management
- Sensitive information handling
- Basic life support (BLS)
- AED certified
- HARP certified
- Diverse population experience
- Professional communication
- Boundary management
- Conflict communication
- Rapport building
- Situational awareness
- Performance under pressure
- Team collaboration
- Time management
- Health and safety awareness
Projects
- Mood Disorders Ottawa, 01/2022 - 01/2026, Maintained confidentiality while working within the organization., Maintained peer files and provided administrative support to the Board of Directors., Collaborated with organization members to implement activities and facilitate workshops.
- G.I.R.L.S Power Camp, 01/2018 - 01/2018, Participated in initiatives focused on empowering young women and addressing real-world social issues., Supported education surrounding personal safety, harm-reduction strategies, and challenges affecting women., Collaborated with other volunteers to facilitate educational and supportive activities.
Timeline
Dental Assistant Level 1/Treatment Coordinator
Port Credit Dental
06.2026 - Current
Patient Care Coordinator, Dental Services
Parkdale Queen West Community Health Centre
04.2024 - 11.2025
Patient Care Coordinator
Park Dental Centres
10.2023 - 04.2024
Patient Care Coordinator
Toronto Lakeshore Dental
09.2022 - 10.2023
Basic Life Support + AED Certified -
FAST Recovery Inc.
Intra Oral Dental Assisting Level 1 and 2 -
Oxford College of Business and Technology
H.A.R.P Certified -
Oxford College of Business and Technology
Ontario Secondary School Diploma - 12 -
Waterford District High School