Brittany Castaneda
Lynwood
Summary
Detail-oriented Accounts Receivable Clerk experienced in processing invoices and analyzing claims. Ensured cash flow and customer satisfaction through accurate data management and discrepancy resolution. Contributed to efficient month-end closing and financial reporting processes.
Overview
2
2
Languages
2022
2022
years of professional experience
Work History
Receptionist
Nico Nat
Commerce, CA
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Responded to phone inquiries, providing accurate information and directing calls appropriately.
- Maintained organized filing system for client records and office documents.
- Assisted in coordinating office events and meetings, enhancing team collaboration.
- Implemented improved processes for handling incoming mail and packages, increasing efficiency.
- Developed positive relationships with clients, fostering a welcoming atmosphere at the reception area.
- Confirmed appointments, communicated with clients, and updated client records.
Claims Analyst
Sun West Mortgage Company
Cerritos, CA
- Collaborated with underwriters to assess risk factors and resolve discrepancies efficiently.
- Analyzed claims data to ensure accuracy and compliance with company policies.
- Evaluated documentation for completeness, identifying missing information promptly.
- Provided support in processing complex claims, enhancing workflow efficiency.
Account Receivable Clerk
Waste Resources
Carson, CA
04.2019 - 02.2022
- Processed customer invoices and payment applications accurately to maintain cash flow.
- Utilized accounting software to track and report on outstanding balances effectively.
- Collaborated with team members to resolve discrepancies in accounts receivable records.
- Assisted in month-end closing procedures, ensuring timely financial reporting and reconciliation.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
Education
High School Diploma -
Firebaugh High School
Lynwood, CA06.2012
Skills
- Telephone skills
- Data entry
- Phone communication
- Client relations
- Data processing
- Data management
- Verbal and written communication
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Account Receivable Clerk
Waste Resources
04.2019 - 02.2022
Receptionist
Nico Nat
Claims Analyst
Sun West Mortgage Company
High School Diploma -
Firebaugh High School