Brittany Caldwell
Anaheim
Summary
Dynamic and results-oriented professional with extensive experience in fast-paced hospitality environments, including a notable tenure at Dennys Restaurant. Excelled in customer service and strong multitasking, seamlessly managing multiple tables and ensuring guest satisfaction. Demonstrated exceptional team collaboration and safe food handling, contributing to efficient banquet operations at Double Tree Hotel By Hilton.
Overview
8
8
years of professional experience
Work History
Waitress
Dennys Restaurant
02.2016 - 06.2019
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Banquet Server
Double Tree Hotel By Hilton
03.2011 - 11.2014
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
Education
GED -
Los Osos High School
Rancho Cucamonga, CA06-2005
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Safe food handling
- Cleanliness
- Food running
Timeline
Waitress
Dennys Restaurant
02.2016 - 06.2019
Banquet Server
Double Tree Hotel By Hilton
03.2011 - 11.2014
GED -
Los Osos High School
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