Brittany Boudreau
TIMMINS,ON
Summary
Customer relations representative with experience in catering and customer service. Known for strong time management and cleanliness maintenance skills, committed to following health guidelines and improving service quality.
Overview
9
9
years of professional experience
3
3
Certifications
Work History
Catering Assistant
Best Western Premier
Timmins, Ontario
10.2024 - Current
- Assisted in setting up and breaking down catering events for guests.
- Maintained cleanliness of dining areas and kitchen equipment during service.
- Followed health and safety guidelines in food handling and storage practices.
- Assisted caterers with food distribution by organizing food products and plating items.
- Listened to negative and positive feedback from guests to improve customer service quality.
Cashier
Dubiens General Store
Connaught, Ontario
09.2023 - 10.2024
- Managed cash register operations, ensuring accuracy in cash and credit transactions.
- Collaborated with team members to restock shelves, maintaining optimal inventory levels.
- Resolved customer complaints professionally, implementing effective solutions to increase satisfaction.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Housekeeper
Senator Hotel & Conference Centre
Timmins, Ontario
08.2020 - 03.2021
- Executed cleaning and sanitization of guest rooms to ensure compliance with established guidelines and enhance guest satisfaction.
- Streamlined organization of housekeeping supplies and maintained accurate inventory to support operational efficiency.
- Responded promptly to guest requests for additional amenities or services.
- Promptly reported lost or damaged items to supervisor to facilitate swift resolution and maintain service quality.
Team Member
Tim Hortons
South Porcupine, Ontario
10.2016 - 08.2020
- Collaborated with team members to streamline operations and improve service delivery.
- Prepared and served beverages to uphold quality standards, enhancing customer satisfaction.
- Maintained cleanliness and organized workstations to support efficient service during shifts.
- Operated cash register efficiently during peak hours.
- Followed food safety protocols and hygiene practices consistently.
Education
High School Diploma -
Roland Michener Secondary School
South Porcupine, ON06-2018
Skills
- Food preparation
- Sanitation practices
- Health code compliance
- Food storage protocol
- Allergen awareness
- Event setup
- Inventory management
- Time management
- Reliability and punctuality
- Conflict resolution
Certification
Smart Serve
Timeline
Catering Assistant
Best Western Premier
10.2024 - Current
Cashier
Dubiens General Store
09.2023 - 10.2024
Housekeeper
Senator Hotel & Conference Centre
08.2020 - 03.2021
Team Member
Tim Hortons
10.2016 - 08.2020
High School Diploma -
Roland Michener Secondary School