Brittany Black
Oakland
Summary
Dedicated and dependable professional with 7+ years of experience in fast-paced, customer-focused environments across retail and food service. Skilled in communication, organization, and multitasking, with a strong work ethic and attention to detail. Able to adapt quickly and excel in new desired area. Currently pursuing a college education in nursing and seeking to transition into an office or administrative role where excellent service and teamwork are valued.
Overview
10
10
years of professional experience
Work History
Team Member
Whole Foods Market
01.2018 - Current
- Delivered high-quality customer service in a fast-paced retail setting, ensuring customer satisfaction and smooth store operations.
- Accurately managed transactions, handled inquiries, and maintained strong knowledge of products and company policies.
- Supported multiple departments by prioritizing tasks efficiently and collaborating with team members to meet goals.
- Trained new employees on store standards, safety procedures, and effective communication techniques.
- Consistently recognized for reliability, punctuality, and maintaining a positive attitude in high-pressure situations.
Back Up Scan Specialist
Sprouts Farmers Market
01.2020 - 01.2022
- Create and accurately place price and sale tags throughout different departments.
- Weekly audits on entire inventory of store to assure prices are accurate.
- Assisted customers with product selection and provided knowledgeable guidance on produce and grocery items.
- Maintained store cleanliness and inventory organization to ensure an inviting shopping environment.
- Collaborated with team members to meet daily operational goals and provide exceptional service.
Crew Member/Take Out Specialist
Chipotle Mexican Grill
01.2016 - 01.2018
- Encourage sales through online ordering.
- Ensure all catering orders are done accurately, efficiently, and on time.
- Prepared food quickly and accurately while following safety and sanitation standards.
- Delivered friendly, efficient customer service in a high-volume restaurant setting.
- Assisted with opening and closing duties, including inventory, cleaning, and cash handling.
- Worked as part of a team to maintain smooth workflow during peak hours.
Education
College Student - Pre-Nursing Coursework
Merritt College
Oakland, CASkills
- Customer Service & Communication
- Microsoft Office (Word, Excel, Outlook)
- Resilience
- Time Management
- Conflict Resolution
- Team Collaboration
- Organization & Attention to Detail
Timeline
Back Up Scan Specialist
Sprouts Farmers Market
01.2020 - 01.2022
Team Member
Whole Foods Market
01.2018 - Current
Crew Member/Take Out Specialist
Chipotle Mexican Grill
01.2016 - 01.2018
College Student - Pre-Nursing Coursework
Merritt College