Brittany Baxter
Thunder Bay,Ontario
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
11
11
years of professional experience
Work History
On-Call Student Support Worker
Shibogama First Nation Council
09.2019 - Current
- Established trusting relationships with students through empathetic communication and active listening.
- Assisted students with supports to maintain self-esteem and general wellness.
- Offered student support through special accommodations, extra assistance, and assessments.
- Developed strong relationships with faculty and staff, fostering a collaborative environment for student support.
- Collaborated with boarding parents to ensure students were home nightly for curfew.
Youth Outreach Worker
Shkoday Abinojiiwak Obimiwedoon – Biwaase’aa
06.2021 - 04.2022
- Coordinated educational workshops on topics such as cultural teachings and healthy relationships to empower young people with valuable life skills.
- Mentored and guided adolescents, fostering personal growth and positive decision-making skills.
- Developed and maintained relationships with the students, staff and other organizations within the school.
- Developed and maintained accurate records of programs and services.
- Promoted a safe environment for open dialogue by establishing trust among participants in group settings.
- Enhanced youth engagement by implementing culturally based programs and activities.
Suboxone Dispenser
Swanson Mekanak Memorial Health Centre
12.2018 - 01.2019
- Maintained safe, clean and organized environment to increase patient comfort.
- Increased client satisfaction by providing efficient and accurate medication dispensing services.
- Achieved a high level of client trust through empathetic listening and clear communication skills during each interaction.
- Established rapport with medical professionals such as nurses and mental health workers.
Assistant Manager
Tim Hortons
02.2016 - 09.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Deli Clerk
North Country Meats
09.2013 - 07.2014
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
Education
Honours Bachelor - Social Work With Concentration in IL
Lakehead University
Thunder Bay, ON05.2026
Certificate - Children's Mental Health
Durham College
Oshawa, ON02.2024
Diploma - Native Child And Family Services
Confederation College of Applied Arts And Technology
Thunder Bay, ON06.2021
Ontario Secondary School Diploma -
Sir Winston Churchill C.V.I
Thunder Bay, ON06.2014
Skills
Compassionate
Efficient under pressure
Excellent Communication
Organization and Time Management
Teamwork and Collaboration
Friendly, Positive Attitude
Customer Service
Problem-Solving
Money Handling
Empathy and Rapport Building
Positive Youth Engagement
Placement/Practicum
Student Field Placement |Nishnawbe Aski Police Service - Survivor Assistance Support Program - Thunder Bay, ON|01/2021 - 04/2021
· Created important documents for service users such as safety plan templates, informational pamphlets.
· Participated in training workshops and conferences related to victim services.
· Participated in weekly staff meetings.
· Reached out to other services within the community for more resources and possible referrals.
Student Field Placement |Our Kids Count - Thunder Bay, ON|01/2020 - 04/2020
· Participated in weekly staff meetings.
· Participated in assessments and planning of programs.
· Rapport building with clients and staff.
· Participated in the evaluation, discussion of barriers clients may face and creating new supports the community may need.
· Assisted with the documentation of programming to ensure the organization supports are working for the community,
Co-operative Education - Sir Winston Churchill C.V.I |Sherbrooke Public School - Kindergarten Classroom - Thunder Bay, ON|09/2014 - 12/2014
· Participated in classroom activities.
· Assisted with organization of documents and students work.
· Assisted students when needed.
· Participated in planning of educational activities with teachers.
· Created trusting and professional relationships with students and staff.
Volunteer
Shkoday Abinojiiwak Obimiwedoon – Biwaase’aa After School Program Fundraiser collaboration with Shania Twain’s Shania Kids Can and United Way of Thunder Bay |Thunder Bay, ON|10/2021
· Assisted with set up and clean up.
· Prepared tobacco ties for guests.
· Checked guests in and guided to their designated seats.
· Handed out snacks and complimentary gifts.
Shelter House |Thunder Bay, ON|05/2014
· Assisted with preparing food, set up and clean up.
· Greeted everyone that entered the organization.
· Ensured the free clothing area was stocked.
· Assisted with stocking food shelves.
Training/Certificates
Regalia Making Workshop |Thunder Bay, ON|03/2024
I have completed "Train the Trainer" Regalia Making Instructor Program with Deanne Hupfield. I was provided the knowledge and resources to be able to facilitate my own regalia making workshops.
Timeline
Youth Outreach Worker
Shkoday Abinojiiwak Obimiwedoon – Biwaase’aa
06.2021 - 04.2022
On-Call Student Support Worker
Shibogama First Nation Council
09.2019 - Current
Suboxone Dispenser
Swanson Mekanak Memorial Health Centre
12.2018 - 01.2019
Assistant Manager
Tim Hortons
02.2016 - 09.2022
Deli Clerk
North Country Meats
09.2013 - 07.2014
Honours Bachelor - Social Work With Concentration in IL
Lakehead University
Certificate - Children's Mental Health
Durham College
Diploma - Native Child And Family Services
Confederation College of Applied Arts And Technology
Ontario Secondary School Diploma -
Sir Winston Churchill C.V.I
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