Brittany Barlett
Rohnert Park
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
15
15
years of professional experience
Work History
Housekeeping Supervisor/HR Manager
An Extra Hand Cleaning Services
10.2024 - Current
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Managed employee disputes by employing conflict resolution techniques.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
Administrative Assistant
Tami Hebein
01.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained inventory of office supplies and placed orders.
Private Nanny
Self-employed
10.2014 - 08.2024
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Built positive and nurturing environments to support child social and emotional growth.
- Conducted regular safety checks and maintained a clean, hazard-free environment for the children at all times.
- Provided safe transportation to and from school, extracurricular activities, and other events.
- Maintained detailed logs of daily activities, milestones achieved, and any behavioral or health concerns that arose during care hours.
Lead Care Manager
Emeritus Senior Living
07.2010 - 10.2014
- Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
- Interpreted regulations to identify patient care requirement criteria to be monitored and establish systems to achieve compliance.
- Improved staff efficiency by providing thorough training and continuous support in daily tasks and responsibilities.
- Set department schedules and specific work assignments.
- Managed challenging situations with diplomacy while balancing the best interests of residents against legal requirements or company policies.
Server Manager
Dennys Restaurant
02.2010 - 03.2011
- Trained servers on order management, food service quality and how to build rapport with guests.
- Welcomed and greeted guests before presenting special menu items to clients.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Led team of servers to consistently meet customer service and sales targets.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Education
Certificate - Interior Design
Santa Rosa Junior College
Santa Rosa, CA12-2023
High School Diploma -
Piner High School
Santa Rosa, CA06-2010
Skills
- Customer service
- Task assignment
- Staff scheduling
- Payroll
- Timekeeping
- Problem-solving
Timeline
Housekeeping Supervisor/HR Manager
An Extra Hand Cleaning Services
10.2024 - Current
Administrative Assistant
Tami Hebein
01.2024 - Current
Private Nanny
Self-employed
10.2014 - 08.2024
Lead Care Manager
Emeritus Senior Living
07.2010 - 10.2014
Server Manager
Dennys Restaurant
02.2010 - 03.2011
Certificate - Interior Design
Santa Rosa Junior College
High School Diploma -
Piner High School
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