Brittany Baker
Banning
Summary
Experienced Lead Care Manager with expertise in team leadership and patient advocacy. Skilled in training staff, implementing care plans, and ensuring accurate medication administration. Committed to enhancing resident well-being through effective communication and collaboration with families and medical staff.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Lead Care Manager
Sunrise Senior Living
Riverside
10.2014 - Current
- Led care team to deliver personalized support for residents' daily needs.
- Conducted assessments to monitor residents' health and well-being regularly.
- Developed care plans in collaboration with healthcare professionals and family members.
- Monitored patient outcomes and evaluated quality of services delivered by Care Managers to enhance resident care.
- Facilitated communication between families and medical staff to ensure timely updates on resident status.
- Implemented best practices for safety and infection control within the community.
- Trained new team members on care protocols and resident engagement techniques.
- Established quality and efficiency standards for care processes.
- Assisted in the development of individual care plans for patients based on their needs.
- Provided direct supervision to Care Managers and ensured they were meeting performance standards.
- Mediated disputes among Care Managers, families, or other service providers.
- Ensured that all documentation was completed accurately according to established guidelines.
Education
Some College (No Degree) - Nursing Science
Chaffey College
Rancho Cucamonga, CA04-2026
Skills
- Care plan development
- Resident assessment
- Patient advocacy
- Team leadership
- Team management
- Training & Development
- Training and mentoring
- Effective communication
- Problem-solving
- Decision-making
Certification
- Med tech certified
Timeline
Lead Care Manager
Sunrise Senior Living
10.2014 - Current
Some College (No Degree) - Nursing Science
Chaffey College