Brittany Bagley
North Vancouver
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
12
12
years of professional experience
Work History
Server/bartender
Browns Socialhouse
10.2012 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
- Assisted in training new hires, providing guidance on standards and best practices.
Volunteer
North Shore Neighborhood House
01.2022 - 03.2022
- Tax clinic work for low income families
- Filing documents
- Helping individuals complete intake forms and agreements
Education
High School Diploma -
Seycove Secondary School
North Vancouver, BC06-2014
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Customer service
- Upselling techniques
- Multitasking Abilities
- Reliability
- Excellent communication
Timeline
Volunteer
North Shore Neighborhood House
01.2022 - 03.2022
Server/bartender
Browns Socialhouse
10.2012 - Current
High School Diploma -
Seycove Secondary School
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