Summary
Overview
Work History
Education
Skills
Summaryofqualifications
Timeline
Generic

Brittany Anderson

Langley,Canada

Summary

Diplomatic customer service professional experienced in defining and analyzing customer requests to resolve issues. Accurate in documenting customer concerns and dedicated to maintaining deep knowledge of products and promotions. Confident communicator recognized for consistently receiving excellent customer feedback. Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.

Overview

16
16
years of professional experience

Work History

Tutor

School Is Easy Tutoring
Port Coquitlam, Canada
04.2021 - Current
  • Provided one to one support
  • Collaborated with support team and parents.
  • Facilitate educational assistance.
  • Developed plans for forthcoming educational activities.
  • Developing comprehensive lesson plans.
  • Facilitated necessary adaptations for IEPs and specific requirements.
  • Developed lesson plans tailored to the needs of each student.

Education Assistant

School District 43
Port Coquitlam, Canada
06.2017 - Current
  • Offered individual assistance.
  • Collaborated with educators.
  • Aid in meeting educational and physical demands.
  • Prepared materials for forthcoming lessons.
  • Provided essential personal care services to clients.
  • Customized adaptions, IEPS, ensuring compliance with specified needs.
  • Supervised recess and lunch periods to ensure a safe environment for all students.
  • Maintained focused, inclusive and supportive learning environments.

Sales Assistant/CSR & Collections

Cannon Industries
Port Coquitlam, Canada
02.2015 - 07.2016
  • Delivered exceptional sales support and assistance.
  • Ensured seamless order entry with precise pricing.
  • Generated pricing estimates for potential clients.
  • Ensured timely completion of essential administrative activities.
  • Assisted customers with inquiries and issues efficiently.
  • Managed debt recovery processes effectively.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Processed orders accurately and efficiently using a POS system.
  • Provided excellent customer service to clients in person and over the phone.
  • Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
  • Resolved customer complaints promptly and efficiently.

Senior Sales Associate

Showcase
Coquitlam, Canada
01.2009 - 11.2010
  • Provided exceptional service resulting in increased sales.
  • Conducted comprehensive training programs for staff.
  • Managed inventory processes to ensure accurate stock levels and timely reorder restocks.
  • Performed duties related to cash reconciliation.
  • Executed inventory stocking efficiently.
  • Managed secure start and end of business day procedures.

Education

Special Education Assistant Diploma -

Stenberg College
BC, Canada
06-2017

Skills

  • Personalized learning plans
  • Learning techniques
  • Group tutoring
  • Study plan development
  • Educational feedback
  • Learning environment structures
  • Learning styles
  • Team collaboration
  • Progress reporting
  • Tailored instruction
  • Special needs support
  • Individualized learning plans
  • Online tutoring

Summaryofqualifications

Speak effectively, Listen attentively, Write clearly and concisely, Provide well-thought-out solutions, Work well with others, Motivated, Supportive, Cooperative, Self-confident, Responsible, Builds relationships easily, Self-starter, Outstanding people skills, Compassionate, Empathetic, Identify problems, Meet goals, Identify resources, Effective problem solver, Define needs, Analyze issues, Develop strategies, Assess situations, Pro-active, Positive, Detail oriented with a focus on accuracy, Coordinate tasks, Punctual, Manage projects effectively, Set goals, Effective at prioritizing and meeting deadlines, Patient, Understanding, Creative, Flexible, Initiative-taking, Dependable, Caring

Timeline

Tutor

School Is Easy Tutoring
04.2021 - Current

Education Assistant

School District 43
06.2017 - Current

Sales Assistant/CSR & Collections

Cannon Industries
02.2015 - 07.2016

Senior Sales Associate

Showcase
01.2009 - 11.2010

Special Education Assistant Diploma -

Stenberg College
Brittany Anderson