Brittany Amo
North Bay
Summary
Caring Direct Care Counselor passionate about caring for patients with different mental or physical challenges. Good communicator and multitasker with many years' experience in the field. Seeking a dynamic position.
Compassionate Direct Care Counselor known for high productivity and efficient task completion. Possess specialized skills in behavior modification techniques, crisis intervention strategies, and personalized care planning. Excel in empathy, active listening, and communication, facilitating positive outcomes in challenging environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Direct Care Counselor
Imagine therapeutic services
Huntsville
02.2023 - Current
- One-on-one care for high-risk clients with mental health and developmental delays.
- Assisted clients with daily living activities such as hygiene, meal preparation, medication administration, and housekeeping.
- Documented client interactions accurately to ensure compliance with regulatory standards and care protocols.
- Trained new staff on best practices for client interaction and crisis intervention techniques.
- Monitored client progress and reported observations to supervisors for care adjustments.
- Developed and implemented personalized care plans in collaboration with multidisciplinary teams.
Personal Support Worker (PSW)
St. Josephs motherhouse
North Bay
11.2021 - 03.2023
- Trained in lifts, and transfers, Proper positioning, and rotating of patients.
- Feeding, and serving meals with proper safety protocols.
- High-level experience with palliative, dementia, Alzheimer's, strokes, severe body pain, and cancer.
- Working closely with colleagues (PSWs and Nurses).
- Reporting and documentation
- Assisted residents with daily living activities and personal care needs.
- Collaborated with healthcare team to develop individualized care plans.
- Provided emotional support and companionship to enhance resident well-being.
Personal Support Worker (Student Placement)
Miramichi Lodge
Pembroke
08.2021 - 11.2021
- Performing proper hygiene to residents, Performing bed baths, and baths with mechanical lifts.
- Feeding, and serving, charting and proper documentation.
- Working with other coworkers to provide proper care
Education
Personal support worker - College diploma
Algonquin college
Pembroke, ONMental health - College diploma
Canadian career college
North Bay, ONSkills
- Senior Care
- Dementia Care
- Hoyer Lift
- Assisted living
- Organizational skills
- Developmental Disabilities Experience
- Palliative care
- Time management
- Communication skills
- Hospice Care
- Caregiving
- Meal preparation
- Behavioral Health
- Alzheimer's Care
- Crisis intervention
- Medication administration
- Documentation compliance
- Care plan development
Certification
- Naloxone training, Present
- Medication Protocol, Present
- SAFE training, Present
- FASD training, Present
- BPD training, 05/01/25 to Present
- ASSIST training, 02/01/25 to Present
- CPR Certification, Palliative care
- Gentle persuasive approach
- First Aid Certification
Languages
English, Advanced
Total Years Of Experience
5
Timeline
Direct Care Counselor
Imagine therapeutic services
02.2023 - Current
Personal Support Worker (PSW)
St. Josephs motherhouse
11.2021 - 03.2023
Personal Support Worker (Student Placement)
Miramichi Lodge
08.2021 - 11.2021
Personal support worker - College diploma
Algonquin college
Mental health - College diploma
Canadian career college