BRITTANY CASTRO
Fresno
Summary
Achieved high levels of patient satisfaction through reliable support in care delivery. Enhanced communication among healthcare teams, resulting in improved collaboration. Adapted to shifting priorities, ensuring effective responses to patient needs. Streamlined patient interaction processes and medical record management, contributing to efficient office operations.
Overview
4
4
years of professional experience
Work History
Medical Assistant
EveryDay Healthcare
Fresno, CA
01.2022 - Current
- Organized and managed scheduling for new and existing patient appointments.
- Conducted preliminary assessments by measuring weight, temperature, and blood pressure.
- Compiled comprehensive patient medical histories, including medications, symptoms, and allergies.
- Supported physicians in delivering high-quality patient care.
- Executed all mandatory laboratory tests with precision.
- Enhanced patient outcomes through comprehensive education on procedures, medications, and physician instructions.
- Mentored externs and onboarded new employees to enhance team performance.
- Assisted in processing prior authorizations for patient care. Supported healthcare teams in obtaining necessary approvals. Facilitated communication between providers and insurance companies.
- Assisted in organizing and maintaining medical records for efficient retrieval. Supported healthcare professionals by ensuring accurate documentation of patient information. Contributed to the management of patient data to enhance service delivery.
- Facilitated cross-training initiatives for front office and back office operations.
Education
Medical Assisting - Some college (No degree)
UEI College
Fresno, CAHigh School - undefined
Emma Lee Broady Academy
San Antonio, TX01.2015
Skills
- Demonstrated exceptional communication abilities, contributing to a positive and collaborative work environment
- Engaged with colleagues to enhance teamwork and drive project outcomes
- Facilitated communication and documentation processes through efficient data entry, faxing, and scanning activities
- Achieved accurate blood glucose readings, A1C evaluations, lipid analysis, and urinalysis results Facilitated venipuncture and performed hemoglobin assessments to enhance patient care
- Administered a range of diagnostic tests including COVID-19, influenza, mono, RSV, strep, HCG, and H pylori to support patient health assessments
- Achieved improved patient outcomes through proficient execution of EKGs, effective administration of breathing treatments, and timely dressing changes
- Conducted immunization sessions for Tdap, TB, Hepatitis B, Varicella, Influenza, and MMR, ensuring adherence to health guidelines and enhancing public health safety
Timeline
Medical Assistant
EveryDay Healthcare
01.2022 - Current
Medical Assisting - Some college (No degree)
UEI College
High School - undefined
Emma Lee Broady Academy