Brittanny Guidotti
Durham
Summary
Relocated back to Ontario.
Experienced with team supervision, operational efficiency, and staff training. Utilizes strong leadership to maintain productivity and morale. Track record of implementing effective processes and adapting to changing needs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Shift Leader
Dairy Queen Grill & Chill
08.2022 - 07.2025
- Supervised daily operations to ensure team efficiency and service quality.
- Trained new employees on operational procedures and customer service standards.
- Monitored inventory levels and coordinated restocking efforts with suppliers.
- Implemented safety protocols, ensuring compliance with health regulations.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Helped coordinate staff schedules to optimize coverage during peak hours.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- IWK ambassador of my location
- Food Safe Certified
- Cake Decorator
Line Worker
Chapmans Ice Cream
- 01.2020
Sales Associate
Dollarama
01.2019 - 01.2020
Sales Associate
Convergys
- 01.2016
Machine Operator
Modatec
- 01.2015
Machine Operator
NHTD
- 01.2014
Education
Social Service Worker -
Flemming College
Peterborough, ON01.2013
Addictions and Community Service Worker - undefined
Everest College
Brampton, ON01.2012
GED - undefined
Georgian College
Orangeville, ON01.2011
Skills
- Professional and ethical worker with strong customer service skills
- Experienced at managing difficult customers
- Strong oral and written communication skills
- Attention to detail
- Upselling
- Positive Attitude
- Punctual and Reliable
Languages
English
Certification
Food Safe Certifiction Expiry July 2028
Timeline
Shift Leader
Dairy Queen Grill & Chill
08.2022 - 07.2025
Sales Associate
Dollarama
01.2019 - 01.2020
Line Worker
Chapmans Ice Cream
- 01.2020
Sales Associate
Convergys
- 01.2016
Machine Operator
Modatec
- 01.2015
Machine Operator
NHTD
- 01.2014
Addictions and Community Service Worker - undefined
Everest College
GED - undefined
Georgian College
Social Service Worker -
Flemming College
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