Adaptable professional with experience in customer service, operations, and administrative roles. Skilled in communication, organization, and multitasking, with a strong focus on efficiency and quality service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Browns Social House
06.2018 - 07.2024
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Relations Coordinator
CSN Alaska Auto Glass
05.2022 - 12.2022
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Resolved customer problems and complaints.
Handled cash transactions and maintained sales and payments records accurately.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Assisted with onboarding new clients and securing paperwork completion.
Organized, maintained and updated information in computer databases.
Shipping and Receiving Clerk
Murray GM
08.2021 - 04.2022
Received incoming shipments, compared contents against associated records and transmitted to proper department.
Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
Processed invoices and order forms for goods received and shipped for proof of transactions.
Inspected merchandise and sent damaged pieces for repair before shipment.
Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
Conducted thorough audits of received merchandise against purchase orders to identify variances in quantity or quality quickly.
Education
High School Diploma -
North Peace Secondary School
Fort St. John, BC
06.2019
Skills
Strong Work Ethic
Exceptional Customer Service
Cash Handling
Cleanliness Standards
Quality Control
Organization Skills
Time Management
Attention to Detail
Certification
Occupational First Aid (OFA) Level 3 - WorkSafeBC - January 2026