Experienced with medical imaging procedures and patient care. Utilizes advanced radiographic techniques to support accurate diagnoses and optimal patient management. Track record of effective collaboration with multidisciplinary teams to ensure high standards of diagnostic imaging and patient safety.
Overview
11
11
years of professional experience
Work History
Medical Radiation Technologist Student
Strathroy Middlesex General Hospital
01.2024 - 03.2025
Reduced patient waiting times by expediting image processing and analysis, ensuring timely access to diagnostic information for healthcare providers.
Maintained compliance with industry standards and regulations by staying current on continuing education requirements and best practices in medical radiation technology.
Streamlined workflow in the department by effectively prioritizing tasks and managing time efficiently.
Performed radiographic imaging procedures according to established protocols.
Explained imaging procedures to patients, offering comfort and assistance.
Assisted radiologist in performing special imaging procedures.
Utilized knowledge of anatomy, physiology and radiation protection to produce quality radiographs.
Upheld high level of service to patients by assisting in different ways, displaying professionalism, and responding appropriately to questions and concerns.
Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
Senior Mail Clerk
Canada Life Insurance
05.2018 - 07.2021
Safeguarded sensitive information through proper handling of confidential correspondence according to company policies.
Labeled packages with clear, correct information to reduce mailing errors.
Processed and organized incoming mail for distribution to appropriate departments.
Managed high-volume mail periods effectively, ensuring that all incoming and outgoing items were processed in a timely manner.
Developed training program for new mail clerks, enhancing team skill levels.
Client Care Cooridinator
Hearing Solutions
11.2016 - 05.2018
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Responded to customer requests for products, services, and company information.
Addressed customer inquiries to ensure satisfaction and foster positive service experience.
Fostered positive customer service culture within team which led to higher customer satisfaction rates.
Conducted reminder calls for clients and scheduled follow-up and new client appointments
Responsible for opening and closing the store which included maintaining a balanced cash drawer and completing debit and credit transactions.
Commercial Janitorial Cleaner
City of London
07.2015 - 08.2016
Performed routine and comprehensive custodial maintenance of assigned facilities in alignment with specifications.
Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
Maintained a safe and clean work environment, ensuring compliance with health and safety regulations.
Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
Barista
Starbucks
06.2014 - 01.2015
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Cleaned counters, machines, utensils, and seating areas daily.
Controlled line and crowd with quick, efficient service.
Maintained regular and consistent attendance and punctuality.
Operated espresso machines and commercial coffee brewers to create beverages.
Education
MRT Ontario College Advanced Diploma - Medical Radiation Technology
Fanshawe College
London, ON
04-2025
Certificate - Pre-Health
Fanshawe College
London, ON
04-2021
Bachelor of Science - Applied Linguistics
University of Western Ontario
London, ON
12.2017
Bachelor of Science - Psychology
University of Western Ontario
London
06-2017
Skills
Radiographic techniques
Teamwork and collaboration
Problem-solving
Time management
Venipuncture
Multitasking Abilities
Team collaboration
Caring and compassionate
Adaptability and flexibility
Certified in CPR/BLS
Continuous improvement
Timeline
Medical Radiation Technologist Student
Strathroy Middlesex General Hospital
01.2024 - 03.2025
Senior Mail Clerk
Canada Life Insurance
05.2018 - 07.2021
Client Care Cooridinator
Hearing Solutions
11.2016 - 05.2018
Commercial Janitorial Cleaner
City of London
07.2015 - 08.2016
Barista
Starbucks
06.2014 - 01.2015
MRT Ontario College Advanced Diploma - Medical Radiation Technology
Fanshawe College
Certificate - Pre-Health
Fanshawe College
Bachelor of Science - Applied Linguistics
University of Western Ontario
Bachelor of Science - Psychology
University of Western Ontario
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