Britney Tsesler
Thornhill,Canada
Summary
Offering excellent communication and organizational abilities, with strong commitment to learning and growing in professional setting.
Overview
4
4
years of professional experience
Work History
Medical Office Administrator
Richmond Hill Walk-In Clinic
07.2023 - Current
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Reduced errors in billing and insurance claims processing by maintaining accurate patient records and staying updated on industry regulations.
- Developed communication strategies for improved patient interactions and satisfaction.
Front Desk Receptionist
KoalaKidz Indoor Playground
05.2022 - 02.2023
- Managed front desk operations, ensuring efficient visitor check-in and check-out processes.
- Coordinated scheduling for party bookings and group events, optimizing resource allocation.
- Collected room deposits, fees, and payments.
Education
Bachelor of Science - Bilingual Biology
York University
Toronto, CA04.2025
Skills
- Customer service
- Attention to detail
- Time management
- Telephone etiquette
- Researching skills
- Strong communication skills
- Teamwork and collaboration
- Adaptable to change
Timeline
Medical Office Administrator
Richmond Hill Walk-In Clinic
07.2023 - Current
Front Desk Receptionist
KoalaKidz Indoor Playground
05.2022 - 02.2023
Bachelor of Science - Bilingual Biology
York University