Britney Miles
Millbrook,Ontario
Summary
Recent graduate with excellent conflict resolution, leadership skills, and superb written and verbal communication skills. Detail-oriented and able to learn new concepts quickly.
Overview
7
7
years of professional experience
Work History
Security Supervisor
SHORELINES CASINO
Peterborough, ON
03.2022 - Current
- Daily KPI, Guest counts, and shift report completed
- Exterior and interior checks of entry and exit doors
- Assess and remove endangered individuals
- Maintain stock and organization of daily duties involving the first aid room
- Training new Officers daily tasks and duties
- Aid to patrons and staff during medical situations
- Report to Manager of in subordinance, departmental issues, due training
- Keep a notebook for occurrences during the shift
- Monthly Fire extinguisher check, report conducted.
Sales Floor Associate
Lowe’s Canada / Rona Inc.
Whitby, ON
03.2021 - 06.2021
- Millwork associate, responsible for assisting customers with windows, doors, baseboards, and more
- Responsible for maintaining the top stock organization of doors and window using and order picker machine
- Knowledge and experience with custom design tools
- Used order picker to pick orders and products for customers for online and instore orders.
Millwork associate
The Home Depot
Woodstock, ON
12.2019 - 07.2020
- Assisting customers with location of product, special ordering; windows, doors, and garage doors
- Maintaining cleanliness of the Millwork Department
- When opening, expectation to check off all safety lists, e.i
- Ladders, machines, and over all aisle safety checklist
- Responsible for answering customers calls when directed to the Millwork department, and returning calls to customers to review quotes.
Cabinet Maker/ Maintenance
TriLeaf
Port Perry, ON
03.2019 - 10.2019
- Responsible for maintaining cleanliness of the shop, cleaning dust collectors weekly
- Palm sanding, breaking edges for wood pieces for bread cabinets
- Put planks of wood through planer, wide belt sander, and a splitter
- Work in an effective team system to prepare and assemble bread cabinets
- Mow, weed wack, pull out weeds, to maintain cleanliness and presentation to the front of the shop
- Packaged cutting boards and disassembled shelves for Amazon
- Unload and load truck loads of materials such as planks of wood, tool boxes, and equipment.
Administrative Assistant/Receptionist
UFC Gym
Mississauga, ON
08.2018 - 11.2018
- Kept records of all clients in alphabetical order
- Responsible for emailing all active customers weekly promotions/ events
- Maintained a professional and approachable attitude at work
- Directed customers questions and concerns, in person, over the phone, and via email
- Organized customers "sign up" sheets using various computer software's
- Maintained cleanliness of gym floor, male and female washrooms, and gym equipment.
Front Line Customer Service
Booster Juice
Toronto Pearson Airport, ON
01.2017 - 01.2018
- Handled cashier duties while strategically accommodating a high-volume of customer concerns and special requests
- Managed cash flow, counting two tills and one safe, after every shift
- Responsible for opening the store on weekends
- Increased sales through suggestive selling and up-selling products
- Responsible for serving customers and preparing order in a fast-paced work environment
- Restocked store every Sunday
- Maintained clean storefront.
Education
College Diploma - Police Foundation
Fleming College
Peterborough, ON05-2022
2 Credit Program - Criminal Code
Sheridan College
Brampton, ON08-2018
High School Diploma -
T.L Kennedy
Mississauga, ON06-2018
Skills
- Skilled in Conflict Resolution
- Operational Effectiveness
- Daily Status Reports
- CPR and Child CPR Training
- Problem Resolution
- Calm Under Pressure
- Task Prioritization
- Customer Service
Timeline
Security Supervisor
SHORELINES CASINO
03.2022 - Current
Sales Floor Associate
Lowe’s Canada / Rona Inc.
03.2021 - 06.2021
Millwork associate
The Home Depot
12.2019 - 07.2020
Cabinet Maker/ Maintenance
TriLeaf
03.2019 - 10.2019
Administrative Assistant/Receptionist
UFC Gym
08.2018 - 11.2018
Front Line Customer Service
Booster Juice
01.2017 - 01.2018
College Diploma - Police Foundation
Fleming College
2 Credit Program - Criminal Code
Sheridan College
High School Diploma -
T.L Kennedy
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