Summary
Overview
Work History
Education
Skills
Certification
Highlights And Qualifications
Languages
Timeline
Generic

Britney Miles

Millbrook,ON

Summary

To obtain a full-time position. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Security Officer

SHORELINES CASINO
03.2022 - Current
  • Screen patrons before entry
  • Exterior and interior checks of entry and exit doors
  • Posted at main entrance for extended period of time
  • Interact with patrons and answer questions
  • Follow LLA when assessing patrons on the gaming floor and before entry
  • Complete EMR bag checks and floor count reports regularly
  • Aid to patrons or staff that required medical attention
  • Keep a notebook for occurrences during the shift
  • 8, 10, and 12 hour shifts.

Sales Floor Associate

Lowe’s Canada / Rona Inc.
03.2021 - 06.2021
  • Millwork associate, responsible for assisting customers with windows, doors, baseboards, and more
  • Responsible for maintaining the top stock organization of doors and window using and order picker machine
  • Knowledge and experience with custom design tools
  • Used order picker to pick orders and products for customers for online and instore orders.

Millwork Associate

The Home Depot
12.2019 - 07.2020
  • Assisting customers with location of product, special ordering; windows, doors, and garage doors
  • Maintaining cleanliness of the Millwork Department
  • When opening, expectation to check off all safety lists, e.i
  • Ladders, machines, and over all aisle safety checklist
  • Responsible for answering customers calls when directed to the Millwork department, and returning calls to customers to review quotes.

Cabinet Maker/ Maintenance

TriLeaf
03.2019 - 10.2019
  • Responsible for maintaining cleanliness of the shop, cleaning dust collectors weekly
  • Palm sanding, breaking edges for wood pieces for bread cabinets
  • Put planks of wood through planer, wide belt sander, and a splitter
  • Work in an effective team system to prepare and assemble bread cabinets
  • Mow, weed wack, pull out weeds, to maintain cleanliness and presentation to the front of the shop
  • Packaged cutting boards and disassembled shelves for Amazon
  • Unload and load truck loads of materials such as planks of wood, tool boxes, and equipment.

Administrative Assistant/Receptionist

UFC Gym
08.2018 - 11.2018
  • Kept records of all clients in alphabetical order
  • Responsible for emailing all active customers weekly promotions/ events
  • Maintained a professional and approachable attitude at work
  • Directed customers questions and concerns, in person, over the phone, and via email
  • Organized customers "sign up" sheets using various computer software's
  • Maintained cleanliness of gym floor, male and female washrooms, and gym equipment.

Camp Counsellor (seasonal)

YMCA
06.2018 - 08.2018
  • Maintained head count of all children in assigned group of 12 campers from 6-12 years of age
  • Put together games and activities such as backs on the wall, color jump, and squid
  • Continued an open and professional communication line with all parents of children
  • Ensure all campers were in a safe and fun environment
  • Organized weekly performances for campers to perform every Friday to the rest of the camp, keeping the weekly theme
  • Maintained a positive, out-going, and approachable attitude at work
  • Solved conflict issues between campers.

Front Line Customer Service

Key Holder, Booster Juice
01.2017 - 01.2018
  • Handled cashier duties while strategically accommodating a high-volume of customer concerns and special requests
  • Managed cash flow, counting two tills and one safe, after every shift
  • Responsible for opening the store on weekends
  • Increased sales through suggestive selling and up-selling products
  • Responsible for serving customers and preparing order in a fast-paced work environment
  • Restocked store every Sunday
  • Maintained clean storefront.

Education

Secondary School in Police Foundations -

Fleming College
Peterborough, ON
05.2022

Dual credit Course in Police Foundations -

Sheridan
Mississauga, ON
08.2017

High School Diploma -

TL Kennedy
Mississauga, ON
09.2016

Skills

  • Emergency Response
  • Document Management
  • Access Control
  • Report Writing
  • Operations Management
  • Night and Safe Deposit Procedures
  • Superior Customer Service
  • Staff Management

Certification

  • G2, 08/01/19
  • Order picker, 05/01/21, 05/01/22

Highlights And Qualifications

  • Customer service and experience.
  • Ability to communicate with customers patiently and at a mutual level of understanding.
  • Effective oral and written communication skills; good active listening skills.
  • Great interpersonal skills and friendly personality; strong ability to get along with others.
  • Superb interpersonal skills which include working with people from diverse backgrounds.
  • Good organizational and time management skills.
  • Disciplined team player with the ability to independently with minimum or no supervision.
  • Reliable to be punctual for work on scheduled shifts.
  • Responsible, adaptable and dependable.
  • Able to maintain a positive and professional attitude at work.
  • Completed First Aid & CPR Level C/ AFAR.
  • Police Check available.

Languages

English
Native or Bilingual

Timeline

Security Officer

SHORELINES CASINO
03.2022 - Current

Sales Floor Associate

Lowe’s Canada / Rona Inc.
03.2021 - 06.2021

Millwork Associate

The Home Depot
12.2019 - 07.2020

Cabinet Maker/ Maintenance

TriLeaf
03.2019 - 10.2019

Administrative Assistant/Receptionist

UFC Gym
08.2018 - 11.2018

Camp Counsellor (seasonal)

YMCA
06.2018 - 08.2018

Front Line Customer Service

Key Holder, Booster Juice
01.2017 - 01.2018

Secondary School in Police Foundations -

Fleming College

Dual credit Course in Police Foundations -

Sheridan

High School Diploma -

TL Kennedy

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Britney Miles