Britney Laprise
Welland
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Early Childhood Educator
La Boite À Soleil
08.2019 - Current
- Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
- Implemented age-appropriate curricula to meet needs of young learners.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Planned and executed activities to stimulate physical, social and intellectual growth.
- Developed innovative activities to engage young children in learning process.
- Applied play-based strategies to provide diverse approaches to learning.
Supervisor
La Boite À Soleil
03.2022 - 08.2023
- Gathered, organized and input information into digital database.
- Educated staff on organizational mission and goals to help employees achieve success.
- Developed effective improvement plans in alignment with goals and specifications.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Achieved results by working with staff to meet established targets.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Supervisor
Tim Hortons
12.2018 - 08.2019
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Developed and implemented customer service policies to enhance satisfaction.
- Conducted routine inspections to check quality and compliance with established specifications.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Solicited customer feedback to identify and improve on areas of weakness.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Monitored workflow to improve employee time management and increase productivity.
Supervisor
Harvey's Restaurant
11.2017 - 11.2018
- Gathered, organized and input information into digital database.
- Boosted team performance by developing customer service training materials and conducting service training.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Developed and implemented customer service policies to enhance satisfaction.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Evaluated customer needs and feedback to drive product and service improvements.
Education
College Diploma - Child Care Administration
Collège Boréal
Greater Sudbury, ON09.2023
Certificate of Completion - Leadership And Management
Dale Carnegie
11.2022
College Diploma - Early Childhood Education
La Cité Collégiale
05.2022
High School Diploma -
École Secondaire Catholique Jean-Vanier
Welland, ON06.2016
Skills
- Bilingual in French and English
- Leadership
- Mentoring
- Problem Solving
- Organization
- Communication
Certification
- Standard CPR and First Aid Level C
- Sexual Abuse Prevention Program
- Workplace Health and Safety
Skills
- Email Proficient
- Knowledge of Basic Computer Programs (Microsoft Word, Excel, Powerpoint, Google Drive and Google Planner)
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Supervisor
La Boite À Soleil
03.2022 - 08.2023
Early Childhood Educator
La Boite À Soleil
08.2019 - Current
Supervisor
Tim Hortons
12.2018 - 08.2019
Supervisor
Harvey's Restaurant
11.2017 - 11.2018
Certificate of Completion - Leadership And Management
Dale Carnegie
College Diploma - Early Childhood Education
La Cité Collégiale
High School Diploma -
École Secondaire Catholique Jean-Vanier
- Standard CPR and First Aid Level C
- Sexual Abuse Prevention Program
- Workplace Health and Safety
College Diploma - Child Care Administration
Collège Boréal
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