Britney Hearron
Yorba Linda
Summary
Licensed esthetician with experience in luxury spa environments, guest services, retail sales, and personalized skincare experiences. Skilled in creating a polished, welcoming atmosphere while delivering exceptional customer care and attention to detail. Passionate about helping clients feel confident, refreshed, and valued through elevated spa experiences and professional service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Social Media Manager/Sales associate
Tenaya Stone Spa/Essence One Life
Anaheim
02.2024 - Current
- Welded and sold permanent jewelry, achieving high customer satisfaction rates.
- Completed Forbes training to enhance sales strategies and product knowledge.
- Met and exceeded sales goals for spa products through effective marketing techniques.
- Collaborated with team members to create a welcoming and luxurious store environment.
Esthetician
Supreme spa
Anaheim
07.2023 - 05.2025
- Assisted in training new staff on service standards and spa protocols.
- Collaborated with team members to enhance overall spa experience for clients.
- Provided excellent customer service and skincare treatments to clients.
- Educated clients on skincare routines and product recommendations for home use.
GSA/Front Desk Receptionist
Massage Envy
09.2023 - 04.2024
- Promote and sell memberships
- Schedule appointments and manage workflow
- Handle check-ins, payments, and account updates.
- Provide and sell add on services and memberships.
- Address client concerns to ensure satisfaction
Social Media Manager
Stay Golden Cosmetics
07.2020 - 07.2023
- Create high-quality content/campaign creation
- Monitored and managed social media as well as customer support
- Generated and increased sales revenue
- Recruited new employees
- Live makeup tutorials/demonstrations
Task Associate/Beauty Advisor
Ulta Beauty
04.2020 - 04.2023
- Inventory management/Stocking
- Store maintenance
- Guest services
- Product recommendation
- Upselling
Sales Associate
Big 5 Sporting Goods
09.2021 - 11.2022
- Multitasking
- Directing calls to different departments
- POS systems
- Product knowledge
- Trained new employees
Body Piercer
Action tattoo
01.2021 - 02.2022
- Performing body piercing services
- Safety procedures
- Sterilization procedures with use of an autoclave
- Shop upkeep
- Customer consultation/Anatomy analysis
- Receptionist and appointment scheduling
Education
Esthetics Program - Dermalogica Partnership School
Coba Academy
06-2023
High School Diploma -
Valencia High School
CA07-2018
Skills
- Customer service
- Communication
- Retail sales
- Skincare knowledge
- Appointment scheduling
- Sanitation practices
- Attention to detail
- Professionalism
- Multitasking
- Problem solving
Certification
- California Esthetician License, 2023
- Dermalogica clean touch certification, 2023
- Bloodborne pathogen certification, 2022
- Body art practitioner, 2022
- Toothgem certification, 2022
- Eyelash extension certification, 2019
Timeline
Social Media Manager/Sales associate
Tenaya Stone Spa/Essence One Life
02.2024 - Current
GSA/Front Desk Receptionist
Massage Envy
09.2023 - 04.2024
Esthetician
Supreme spa
07.2023 - 05.2025
Sales Associate
Big 5 Sporting Goods
09.2021 - 11.2022
Body Piercer
Action tattoo
01.2021 - 02.2022
Social Media Manager
Stay Golden Cosmetics
07.2020 - 07.2023
Task Associate/Beauty Advisor
Ulta Beauty
04.2020 - 04.2023
Esthetics Program - Dermalogica Partnership School
Coba Academy
High School Diploma -
Valencia High School